FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of your home, service type, and level of detail requested. We offer flat-rate options for standard cleanings and customized quotes for deep, move-in/out, and luxury packages. There are no hidden fees—just honest rates that reflect the quality of service we provide. We also offer recurring-service discounts for weekly, bi-weekly, and monthly clients.
- What is your typical process for working with a new customer?
We start by learning about your home and your cleaning preferences. Once we receive your request, we schedule a brief consultation to confirm details and pricing. From there, we assign one of our trusted cleaning professionals and follow up after the first visit to ensure everything meets your expectations. Our goal is to make your experience seamless from booking to sparkling results.
- What education and/or training do you have that relates to your work?
Our team has extensive residential cleaning experience and follows professional sanitation and detailing standards. Each cleaner is trained in proper product usage, stain removal, and surface-specific care to protect high-end finishes found in homes and condos. We also stay current with eco-friendly and allergen-free cleaning techniques to promote a safe environment for your family and pets.