If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We’re Santos Home Services, a family company proudly serving Georgia with registered and fully insured tile installation and replacement.
With over 25 years of experience and more than 290 five‑star reviews on thumbtack, we bring experience, precision, and care to every project. Whether you’re updating tile in your bathroom, kitchen, or mudroom, we’ll handle the hard work so you don’t have to.
As an independent pro, you’ll always know who’s in your home and who’s responsible for the quality of the work. You get skilled labor, clear communication, and a clean job site when we’re done.
Tell us about your project, and let’s turn your ideas into a space you’ll love.
Overview
Current Top Pro
Hired 294 times
48 similar jobs done near you
Background checked
1 employee
21 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
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Services offered
Tile type
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
299 reviews
5
98%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Gretchen F.
Jul 27, 2026
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Hired on Thumbtack
My husband and I are thrilled with the quality of the tiling work and our experience communicating with Paulo, and his tile guy! We have an older home, so some of the areas of the backsplash were not completely square, so the tiler had to really be creative and extremely precise to measure accurately to make it look beautiful and seamless with the handmade porcelain tiles from Spain that we chose for the install. On top of this, I wanted a herringbone design, which I know is way more complicated than the simple subway tile pattern, but it was worth the extra cost, and I absolutely love it! The tiled sealed the tile prior to grouting it and then sealed it again. They also left a custom opening with our electrical wires for a new light fixture that I had chosen to go above the sink. I’ve included one before picture for comparison. Each detail makes my home feel more like my own! Thank you Santos Home Services! We look forward to working with them again. Great communication, quality work and cleanliness. Very grateful it worked out so well. This was my first experience with Thumbtack and it was great!
Details: Kitchen • Backsplash • 25 - 50 sq ft • Drywall • Ceramic • No, but I will buy the tiles myself
Tile Installation and Replacement
Margaret W.
Apr 16, 2026
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Hired on Thumbtack
Santos was so easy to work with. He was very cooperative with rearranging his schedule to accommodate our restrictions. The job itself was finished quickly and looks beautiful. Would definitely recommend his firm for tile work.
Details: Kitchen • Backsplash • 25 - 50 sq ft • Drywall • Ceramic • Yes, I already have the tiles
Santos Home services INC's reply
Thank you! God bless you and your family!🇧🇷😁🇺🇲
Tile Installation and Replacement
Kathy L M.
Jun 11, 2026
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Hired on Thumbtack
Santos and his team were a pleasure to work with. They did an excellent job with removing and replacing my kitchen backsplash tile. I am very happy with the results and would hire them for future needs.
Details: Kitchen • Backsplash • 25 - 50 sq ft • Porcelain • No, I need the professional to buy the tiles for me
Santos Home services INC's reply
Thank you! God bless you and your family!🇧🇷😁🇺🇲
Tile Installation and Replacement
Jane K.
Feb 18, 2026
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Hired on Thumbtack
This is the second job Santos has done for us, so obviously I recommend Santos and his team. The tile work was done beautifully and my house was immaculate when finished. Highly recommend.
Details: Kitchen • Backsplash • 25 - 50 sq ft • Drywall • Ceramic • Yes, I already have the tiles
Tile Installation and Replacement
Jake L.
Feb 13, 2026
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Hired on Thumbtack
Fast work, great value, and high quality. Professional work start to finish. Highly recommend using Santos and team for any tile work.
Details: Kitchen • Backsplash • 25 - 50 sq ft • Drywall • Porcelain • No, but I will buy the tiles myself
Tile Installation and Replacement
Credentials
Background Check
Paulo Santos
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I don't have a standard price because every job is different: I really don't want to give a price with out seeing the job first. I think that would not be fair for both of us.
What is your typical process for working with a new customer?
I always try my best to please my customers. I strongly believe they are the reason why I have a job everyday. A happy customers is what makes me happy.
What education and/or training do you have that relates to your work?
I Had work so many years for big companies and they all require training in all the areas. I have train in demolition,preparation,installation,Self-protection, cleaning.