Basari Solutions LLC

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Introduction: Dear Sir/Madam I have been an IT Administrator for the past 6 years providing level 1,2 and 3 end user support. I can troubleshoot software, desktop and network as well as printers,. My primary focus on providing quality services to customers while keeping cost low and engaging with them to maintain a good relationship. In this hard time of the pandemic, many are working from Home and indeed the need of more IT tech to support these customers have rise, I offer onsite as well as remote services.

Overview

Hired 22 times

Background checked

1 employee

4 years in business

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Featured Projects

4 photos

Indoor Alarm system
Network Support Services
Wifi and Indoor Alarm system setup
Network Support Services

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

22 reviews

5

91%

4

9%

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Read reviews that mention:

Theresa s.

Jul 12, 2021

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Hired on Thumbtack

Wonderful experience! Richard was very knowledgeable about my needs and he went beyond and more to help me solve my computer issues. He is also a ver nice young man. I really enjoyed working with him.

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Computer Repair

Michael K.

May 9, 2021

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Hired on Thumbtack

This is the dude you want to hire for all your computer needs. He was prompt, knowledgeable, and solved an issue on my laptop that had being giving me such a headache.

Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet) • At the pro’s location • My home, venue, etc.

Computer Repair

Marques W.

Jul 25, 2021

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Hired on Thumbtack

Very pleasing experience, we were able to cover the issue with my Laptop and very useful information for testing other comments to prevent future issues.

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc. • At the pro’s location • Remotely (phone or internet)

Computer Repair

Lisa W.

Jul 12, 2021

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Hired on Thumbtack

Richard knew exactly what to do to get our office copiers/printers back on the network and working for all users! Will definitely use again. Slater Infrastructure Group, LLC

Details: Desktop printer • HP

Printer and Copier Repair

Debra A.

May 25, 2021

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Hired on Thumbtack

I was impressed with how quickly Richard set up my printer and diagnosed the issue. After ordering new ink the printer still works like a charm 2 weeks later.

Details: Desktop printer • Canon

Printer and Copier Repair

Credentials

Background Check

Richard Akono

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
My services offered and prices are as follow: Data Recovery : $50 Printer installation and setup: $50 Router setup: $45 Windows installation and troubleshooting: $65 Laptop and desktop parts replacement : $30 Virus removal: $50 Software installation: $20 phone consulting or advices: free NB: A $10 fee will be added as commute fee for onsite services
What education and/or training do you have that relates to your work?
I have a Bachelor Degree in Information Technology, ITIL V3, Comptia Net + and Sec +
How did you get started doing this type of work?
I have been passionate about computer since my childhood, I studied Information technology in college and graduated with a bachelor degree.

Basari Solutions LLC

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