Usually I fix clogged bathroom by myself, but this time the block was withstanding all my plumage and auger efforts.
The pro fixed the problem in less than 2 hours using a special drainage cleaning machine. The whole thing was done from the outside of the house, which was most favorable to keep my bathroom safe and clean from scratches.
The only issue I had was they were late on the schedule due to previous job or somethings. However, when Keith called he acknowledged that and apologized for the delay. To me, no shows, are usually a no go. This time Keith was candid and honest about it, which to me, makes the whole difference and why I decided on giving him 5 stars!