FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Since stucco damage is unique to every project, we need to have eyes on the affected areas to determine the best course of action; only then can we determine everything involved, including the cost. Our house washing and surface cleaning prices are up front.
- What is your typical process for working with a new customer?
We have to visit the property to see the project and to provide the free estimate. During the estimate, we try to provide and explain more than one solution for the client. Again, every situation is different. Once we get all of the information we need, we will provide a written proposal in one business day. In addition to the proposal, we let the client know what our production schedule is and approximately how long the project will take.
- What education and/or training do you have that relates to your work?
We continually stay up to date with manufacturers' specifications as they change. Aside from traditional plastering techniques and EIFS mechanics, we employ the continually evolving and improving products that have proven track record in stucco remediation.