FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in straight answers. Drain cleaning $99, diagnostic fee $49, sewer camera locate $149, water heater inspection $49, water heater flush $99. Bigger jobs like water heater installs, sewer repair or replacement, repiping, and gas lines get a free, no-pressure estimate because every job is different — and VIP Home Protection Plan members get 10% off all repairs. No surprises, no hourly meter running.
- What advice would you give a customer looking to hire a provider in your area of work?
We're a family-run shop serving Gwinnett County since 1998. Tarel Dacosta is a Georgia Master Plumber (license MP210704, non-restricted), every tech is background-checked, we're fully insured, we answer in about a minute, and we offer a 10-year warranty on sewer lateral replacement and on 3/4" PEX water service replacement. Licensed, insured, and we show up.