FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Pink Apron – House Clean, we offer transparent and value-driven pricing that truly reflects the quality, dedication, and attention to detail we bring to every job. Our rates are tailored based on the size of the space, type of service (standard, deep, move-in/out), and frequency of cleanings. We’re happy to provide free estimates so you know exactly what to expect. We also offer special discounts for recurring clients, as well as promotions for referrals — because we value long-term relationships and your trust. Our goal is to deliver exceptional service that meets your needs and your budget — always with professionalism and care.
- What is your typical process for working with a new customer?
At Pink Apron – House Clean, we believe that a great cleaning experience starts with clear communication and personalized service. Our process with new customers is simple and seamless: Initial Contact & Assessment – We start by learning about your needs, preferences, and the type of cleaning you’re looking for. This can be done via message, call, or in-person visit. Customized Quote – Based on the size of the space and the level of service required, we provide a clear and honest quote — no hidden fees, no surprises. Scheduling – We work with your availability to find the most convenient date and time. Service Day – We arrive on time, fully equipped, and ready to deliver a detailed, high-quality cleaning. Follow-Up – After the service, we check in to ensure your satisfaction and make any adjustments for future cleanings if needed. Our goal is to make every step easy, professional, and stress-free, so you can feel confident from the very first interaction.
- What education and/or training do you have that relates to your work?
At Pink Apron – House Clean, we believe that professional cleaning goes beyond just products and tools — it’s about knowledge, technique, and care. Over the years, I’ve completed specialized training in residential and commercial cleaning techniques, including deep cleaning, organization strategies, and proper sanitation practices. I also stay updated on eco-friendly cleaning methods, safe product use, and industry best practices to ensure every service is both effective and safe for your home or business. My hands-on experience, combined with continuous learning, allows me to train my team to deliver consistent, high-quality results — with attention to detail, efficiency, and respect for your space.