9. AAA Garage Door Techs
- 4 years in business
- 37 hires on Thumbtack
- Serves Newnan, GA
"He replaced 2 old clunky garage door opener systems and installed 2 new complete systems (safety sensors, remotes, wall panels, keypads, the opener/motor, and the belt systems).
Over the phone he told me the price and time it would take from start to finish (2 hours) and sure enough 2 hours after arriving (on time) he was finished. Everything was completed and all of the old equipment was cleaned up and out of sight (I didn't want any of the old junk parts).
The bill at the end had no extra charges and was exactly what he told me up-front over the phone.
Before calling Mark with AAA, our recent home inspection revealed that the old sensors on one of the doors were mounted in a dangerous manner that wouldn't protect small children (which we have) and we have been worried as our kids frequently play in and around the garage. I tried to fix it myself before calling Mark from AAA and I couldn't because there wasn't enough space to move the sensors to where they needed to be.
Whoever installed the old system didn't care or lacked the creativity to properly configure the safety sensors but Mark from AAA cares about doing it right and found a solution without even being prompted by me.
When Mark from AAA was wrapping up and walking me through everything, he told me he noticed that safety issue and showed me the creative way he installed the sensor on that one oddly spaced side.
He went the extra mile because he truly cared and is a pro and now I have peace of mind knowing the kids are safe and everything is done right.
He also walked me through how to maintain the system (which parts to lubricate and how often, etc.).
As I understand it he's been doing this professionally his whole life and just branched out on his own a couple of years ago and with his talent and professionalism I can understand why!
Definitely will hire again when we replace the actual garage doors and I look forward to working with him!!