FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size and condition of your home, not vague hourly guesses. After a quick call, we give you a clear flat quote so there are no surprises. We offer the best value on recurring plans (weekly, biweekly, monthly), and every clean is backed by our 100% Happiness Promise. If something isn't right, we come back and make it right at no extra charge. We do require a small deposit to lock in your spot, which keeps our scheduling fair and reliable for everyone.
- What is your typical process for working with a new customer?
It's simple and stress-free! - First, we learn about your home and what matters most to you. - Then we send a clear quote and get you scheduled. - On cleaning day, our team arrives on time, greets you with a smile, and works through our 116-Point Sparkling Home Checklist room by room. - Before we leave, we do a final walkthrough so you can see the difference for yourself. - After that, we make it easy to set up a recurring schedule so your home stays sparkling without you lifting a finger.
- What education and/or training do you have that relates to your work?
Every member of our team is trained on our proven cleaning systems before they ever step into a client's home. We train on proper products and techniques for different surfaces, our detailed 116-Point Sparkling Home Checklist, and, just as important, how to treat your home and your trust with care. We're a locally owned family business, so the standards we hold our team to are the same standards we'd want in our own homes.