Reviews for Sandy Springs printer repair professionals
I cannot say enough good things about Gene! He was very prompt in getting back in touch with me. He also called me to discuss my options of fixing my printer to decide if it would be economical for me to have him come out to my house to repair my computer (we talked for 20 minutes). After talking to him about the problem with my printer, he recommended that I buy another printer since it would be less expensive for me for him to come and try to fix it plus cost of repairs (so he lost business). He also emailed me youtube videos with some tips to try fixing my computer, and he sent me links to printers (that were on sale!) he recommended that I could buy to replace my old printer. Gene did not make a cent off of me, yet he helped me tremendously. To say his customer service is amazing is an understatement! Highly recommend!!
Gene was thorough, he was punctual, and he was very friendly. He gave a fair quote, got the parts to repair our printer, and did the repair within 1 week. We are extremely satisfied with his service and plan to use him again should the need arise.
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