FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do have a standard pricing system for local jobs. Prices range anywhere between $90.00 to $180.00, depending on if the job is Labor only or Moving services with our trucks. We have some of the best rates around guaranteed.
- What is your typical process for working with a new customer?
The process for working with a new customer or a customer who have not used a moving company before is quite simple. Depending on their location, we would actually conduct a "site survey" to let them know how they can have a more efficient move by preparing a ahead of time, and of course... going over pricing. We explain to them how important it is to have their belongings already boxed up and ready to go, as well as collecting all miscellaneous items and putting them into one location. We reiterate over and over how important it is to be ready to go, to save them money and have the process move along as smooth as possible. We want potential customers to feel as comfortable as possible in every step of the moving process. We even give new customers alternatives to moving expenses, and let them know in what areas they can save money. Now how many moving companies you know of that would do such a thing?
- What education and/or training do you have that relates to your work?
All of our guys just about had a few years in the moving industry before arriving to All-Star Moving & Labor.We are all young men between ages 21 to 38 years old, the owner himself is only 28, however he has been in the moving industry since he was 19. He shares his professional knowledge and expertise among his guys and is consistently learning himself by staying up to date with the American Moving & Storage Association, as well as Pro Mover.