What should the customer know about your pricing (e.g., discounts, fees)?
Vacation Inspirations is a membership based travel service, and fair flat pricing is one of the most popular and best reviewed aspects of the company.
What types of customers have you worked with?
Vacation Inspirations specializes in cruises. Preferred Ocean Cruise Partners include Princess Lines, Holland America, NCL, Royal Caribbean, Celebrity Cruises, and Carnival. Preferred European RIver Cruise Partners include Viking, Avalon, Uniworld and more. Outside of our Cruise department, additional Vacation Inspirations areas of travel expertise are domestic Condo rentals and bundled international tour and excursion packages.
What advice would you give a customer looking to hire a provider in your area of work?
Vacation Inspirations offers professional grade all American customer service. Our agents are travel professionals with years of experience in the industry. Travelers who are accustomed to booking through one of the major branded online retailers should be advised, service after the sale is effectively non existent. Phone numbers on these sites are intentionally hidden and you must navigate through multiple hoops to locate one, and even if you are internet savvy enough to obtain the proverbial (800#) for one of these retailers, in most cases, customer service has been completely outsourced to India, which will be a less than satisfying realization once you wait through the industry average 15 - 30 minute hold time. Vacation Inspirations clients pay for a premium travel product, and that includes our customer service department.