FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is designed to reflect the level of professionalism, discretion, and white‑glove service delivered directly by #TheAtlantaAssistant. Clients can expect a clear, structured investment with a standard that aligns with private‑client lifestyle management. Booking & Reservation Fee A one‑time, non‑refundable $50 reservation fee is required to secure your appointment. This fee ensures your dedicated time is exclusively reserved, as once your service window is confirmed, your BOOKING SLOT is reserved & unavailable to other clients for that date. Additional Considerations Extended hours, specialty requests, or multi‑day support may incur premium rates. Holiday, after‑hours, or urgent requests may include an elevated service fee due to staffing and scheduling demands. No hidden charges — all fees are disclosed before service begins.
- What is your typical process for working with a new customer?
Our onboarding process is designed to feel seamless, discreet, and tailored mirroring the experience of engaging a private household Chief of Staff. Every new client works directly with #TheAtlantaAssistant. “D.I.V.A. for a Day” Access First‑time clients may receive a Private Access Invitation, which includes four hours of complimentary concierge‑level service. This invitation is extended selectively through events, referrals, and our social community.
- What education and/or training do you have that relates to your work?
The foundation of #TheAtlantaAssistant is built on a blend of formal education, executive‑level training, and real‑world experience supporting high‑performing individuals, luxury households, and private‑client lifestyles. This background ensures every client receives service aligned with the standards of a professional Chief of Staff. This combination of education, executive training, and real‑world experience is what allows #TheAtlantaAssistant to deliver a level of service that feels effortless, elevated, and exceptionally reliable.