FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Titan Relocation, we believe in transparent pricing with no hidden fees. Our prices are competitive and depend on factors such as distance, number of items, and level of service. We offer discounts for seniors, healthcare workers, and students. Our team will work with you to create a customized moving plan that fits your needs and budget. Contact us today for a free quote!
- What is your typical process for working with a new customer?
At Titan Relocation, our typical process for working with a new customer involves the following steps: Initial Contact: The customer reaches out to us through our website, phone, or email to request a quote or schedule a consultation. Consultation/Estimate: We schedule a consultation with the customer to discuss their moving needs and provide them with a detailed estimate of the costs involved. Booking: If the customer decides to move forward, we work with them to schedule a move date and reserve our team and equipment. Pre-Move Planning: Before the move, we provide the customer with a detailed plan for their move and answer any questions they may have. Move Day: Our team arrives on the scheduled move day, carefully loads and transports the customer's belongings, and unloads them at the new location. Follow-Up: After the move, we follow up with the customer to ensure their satisfaction and address any concerns they may have. We strive to provide excellent customer service and make the moving process as smooth and stress-free as possible.
- What education and/or training do you have that relates to your work?
At Titan Relocation, we take pride in the quality of our moving services. Our team of movers is comprised of experienced professionals and new movers who are trained to handle all types of moves with care and efficiency. Our training program includes a focus on safe lifting techniques, packing methods, and loading procedures to ensure that your belongings are well-protected during the move. Additionally, our movers are equipped with the latest tools and equipment to make your move as seamless as possible. You can trust us to handle your move with the highest level of professionalism and expertise.