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Face Painters near West Des Moines, IA
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Reviews for West Des Moines face painters
Although the party went fine, I was disappointed in my service with ACTS Entertainment. When Pam contacted me through Thumbtack, I was very excited because she had come highly recommended and we had met her an a previous event. We liked her work and we were glad she was available. Pam responded to my post quickly. I sent her the requested information in order for her to get me a contact and then I never heard back. About 2 weeks before the party, I called ACTS Entertainment to verify we were still on the schedule since I had not received the contract as mentioned. She was out of town, but verified it was on her calendar and that she would get me a contract. She also said that since the facepainting would not fill up the entire hour, she would bring balloons to do with the kids.
Two days before the party, I still had not heard anything. I called ACTS Entertainment again. I was told that Pam was no longer going to be doing the party and that she would be sending someone else. Although I was uneasy about this, I felt like I couldnt say no because then we would be without a face painter. She assured me that Sheryl was very good. I verified that there would still be balloons and she assured me that would still be the case.
The day of the party arrived. Sheryl arrived early and had everything setup. She did a great job with the faces, although she chomped gum in our faces as she painted. There was still some time left after she got through facepainting and I had mentioned the balloons. She said she didnt bring balloons because she was out in the heat all day and balloons dont do well in heat. She said she knew some magic. In order to get my full hour that I was paying for, I said that was fine (although I was disappointed this was NOT what was agreed upon). She showed the kids a diet spoon with a hole in the middle that NONE of the kids understood. She did a magnetic spoon trick and an energy trick and then was out of tricks.
Overall, the kids didnt know any different and they had a great time, but I was very disappointed in the service provided beforehand and that what we received was not what was negotiated ahead of time. I still have not received any contract or receipt for the money paid.
I rated poorly not because of the job she did with the faces but because of the service and pricing I paid based on that service. The faces looked great.
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