Pure Fresh

Thank you for sharing your feedback. We take every review seriously and strive to provide professional, high-quality service. Our team follows the instructions provided by the client and works carefully to avoid any damage. In this case, our cleaners completed the tasks as requested and took standard precautions with laundry, dishes, and fragile items. We also document our work and communicate with clients throughout the process. We are always happy to clarify instructions before, during, or after the cleaning to ensure satisfaction. We regret if there was any miscommunication, but we believe the cleaning was performed according to the agreed-upon scope and standard professional practices.