JoAnne is a professional in all ways! Her work is outstanding and I couldn't be happier with the purse she made for me. She also has a great customer service attitude. Throughout the project, she kept me informed, sending me pictures of the work in progress, soliciting my input, wanting to work to fill my needs. Lastly, I want to say that she is extremely creative and talented in her field. I wouldn't hesitate to recommend her and I plan on using her services in the future.