House Cleaning

Find a house cleaner near Bolingbrook, IL

Find a house cleaner near Bolingbrook, IL

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Are there ways to be safe if I hire a house cleaner when social distancing?

If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

Should I hire a move-out cleaning service or do it myself?

You may benefit from hiring a professional move-out cleaning service, depending on your budget, time frame and whether you will be getting a deposit back. Hiring a cleaning service takes the stress out of your move. But if you’ve had your house regularly deep-cleaned, or if your landlord will charge you for cleaning anyway, you can save costs by DIY-ing it.

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

What are the different types of house cleaning services I can get?

There are several services offered by professional house cleaning companies, each suited for a different purpose. These services include:

  • Standard cleaning, which is a basic cleaning typically done on a weekly or monthly basis;
  • Deep cleaning, which is a detailed cleaning with more intensive work than a standard clean;
  • Move-in and move-out cleaning, which is a detailed service preparing a home for residents moving in or out;
  • Green house cleaning, which is a service that uses eco-friendly cleaning supplies and products. 

Aside from the type of cleaning services available, homeowners may also choose daily, weekly, monthly or one-time services.

How much should you tip maids or cleaning services?

Tipping between 15 and 20 percent is considered an appropriate tip for maids and house cleaners — just as it would with a barber, food delivery driver or taxi operator. During the holidays, you might want to consider tipping a bit more. 

It’s important to note that some housekeeping and maid services might include a tip within the service fee, which should be explained to you in the service contract. Talk to house cleaners in your area to find out what's included in their fees.

Reviews for Bolingbrook house cleaners
Adrienne L.
SparkMaids did a great job with the cleaning of my house. I am on the schedule for a monthly cleaning.
SparkMaids LLCSparkMaids LLC
Carlos H.
Martyna cleaned our house beyond expectation! She took her time to clean every square inch of our house and had everything shining! You would be crazy to not hire her!! She's Awesome!!
Martyna's Cleaning ServicesMartyna's Cleaning Services
Lilas A.
Unfortunately not what I expected. I’m bringing someone else after this cleaning because the house still doesn’t look clean.
TC Home ServicesTC Home Services
Casandra J.
Cleaned everything house smell so good very professional using them again
Warren Cleaning Services LLCWarren Cleaning Services LLC
Ayesha Q.
Warren cleaning company did an excellent job for my house. They were the first to respond to my request, they sent me a quote with what they were gonna do and were super accommodating of my schedule. They arrived on time, brought their own cleaning supplies and asked us to relax while they deep cleaned our house. They went above and beyond. My house looked and smelled amazing. Hands down the best service ever and value for my money.
Warren Cleaning Services LLCWarren Cleaning Services LLC
Melissa V.
The ladies did a fantastic job on my home! Every thing was cleaned throughly and my house smells awesome!!
Dove Cleaning ServiceDove Cleaning Service
Jennie B.
Tosha did an amazing job with our house. I needed someone next day and she was able to work her schedule around mine! She was on time, professional, and did an excellent job cleaning. She even helped me put the dishes away! If you need someone to clean your house, Hire her!! :)
Tricia D.
I couldn't be more impressed by the team at Warren Cleaning Services. Everyone was so professional, but still fun! The house has never been this clean - they definitely went over and beyond what was asked from them. I will be recomending them to everyone I know!
Warren Cleaning Services LLCWarren Cleaning Services LLC
Suzann T.
The Absolute BEST cleaning service we have ever had. They responded quickly, showed up early, were very thorough and left our home the cleanest it has probably ever been. We are still talking about how amazingly clean the house was days after the service! Can’t wait to schedule our next cleaning!!!
Luna’s Professional & Sanitizer CleaningLuna’s Professional & Sanitizer Cleaning
Thumbtack Customer
She came 20 min late and with a big attitude stating she won’t clean my house. She called sum1 after coming into my house, screaming in her native tongue, having no respect/manners how loud and rude she was sounding. She stated prior to coming she would do it for $100 and upon coming she complained it was too dirty. It was not too dirty. I have had others clean my house for less and did a fine job w/o complains. If I have to clean prior to them cleaning, why would I need to hire them! Very rude and not sum1 I would recommend ever hiring unless u want to pay them lots of money just for touch up cleaning. They do false advertising of pic of b4 and after of how they clean and my kitchen wasn’t even dirty as their b4 /after pics for advertising.. She came 20 min late w/o calling and letting me know and then showed so much attitude and talk in her lang on the ph complaining to her boss or whomever and having no manners for the client’s family present. My mom was on the ph and she was just in the kitchen screaming on the phone out loud. All this happened in first 10 min of her coming in my home. Really bad service from start. I wouldn’t recommend her! She wants to only do houses that are already clean. Then y hire them! I know family and friends who have kids and pets and house is lot dirtier and they get their services done under or around $70-100. Will not recommend this service. I would give zero star if I could. She lie that my house was too dirty. 11/29/17 1st: you were screaming loud on the ph talking to another person while my mom was on a important call. If u come to client’s house, go outside to talk loud on the personal call instead of having no manners and talking loud angrily for no reason! 2nd: I didn’t give u any permission to take pics of my house. Bc all u did was complain and left. We never had a conversation where I said u can take any pics of my house! 3rd: If u know anything about glass top stoves, lysol wipes clean off all the grease and dirt off of it. I was able to clean the whole kitchen in less than hr after u left! 4th: If u were good, I would have kept u for monthly cleaning but you made a very bad first impression with so much attitude and loudness. 5th: I know many ppl with much dirtier houses with kids and pets and pay lot less for their cleaning services than what you guys want to charge. 6th: You seem to complain more than work. If I have to clean my house first for you to come and clean next, what is left to clean? 7th: I know there are better cleaning services with better customer service/attitude and reasonable pay than this. 8th: You can’t expect me to give u 5 stars after how you reacted and complained which no one b4 u ever has. House needed standard cleaning but you just didn’t want to do it. 9th: I prefet sum1 coming with another person or two and clean the house with 2-3 hrs rather than take up all day waiting on them to finish up. I still gave you the benefit of doubt but you just seem too moody and too much attitude. 10th: I have had even one person come and did fine job and was able to clean within 3-3.5 hrs without complaints. 11th: Good luck with your next endeavors...and hopefully we both learn from this and know better what to expect! I certainly do not want service with bad customer service and screaming loud on ph in my house!!
Monika’s CleaningMonika’s Cleaning
Jessica H.
I cannot sing Iwona and her girls praises enough. They did a REAL deep clean of my house getting it ready for listing. They went beyond my expectations. Every nook and cranny was touched. I have two boys who are absolute slobs especially in the bathroom. I cannot believe it is even the same bathroom that is how well they cleaned it. I will use her for my move out cleaning and then regular cleaning of my new home. I love how my home turned out.
Get Organized and CleanGet Organized and Clean
Egle U.
Excellent response time and high quality work. I am super satisfied with the work they did. When I came back home, my house was sparkling. Highly recomend it. I will be using Dove cleaning service again!
Dove Cleaning ServiceDove Cleaning Service
Flora M.
The two ladies who came to my home recently were on time, cleaned everything I requested and left everything clean and in place. I love that they can charge an hourly rate. The hour and money spent at my house was well worth it! They were respectful of my belongings and never damage anything. It was a pleasure to have them in my dusty home and to have a clean, sparkling home when they departed. They were prompt, friendly and professional. I highly recommend!
Get Organized and CleanGet Organized and Clean
April P.
They are amazing. I used them to clean a Rental prior to a tenant moving in. Let the house spotless. Catherine allows you to make a punch list of most important items, and did not neglect other aspects of the job. Very friendly, communicative, and thorough. Would definitely use again.
Nina C.
It's just outrageous. The service was done doesn't worth a star. Our woman who usually does the standard cleaning, no matter how hard she tries, she does the cleaning in 5 hours, but does a great job. BUT, the woman that you sent worked barely 3.5hrs. Have we agreed to pay almost 300 dollars for her to pass like the wind: just touch up here and there?? I mentioned in the app that I didn't need them to clean the windows or the oven, and she didn't, but on the rest of the house she should have, honestly and responsibly, done the deep cleaning. She didn't dust everywhere, didn't put things back in place, the mirrors were badly cleaned, in the master bathroom we have some small rugs and a big runner and she didn't vacuum them, she swept them with a broom. Have you ever heard anything like that? Also, in the second bathroom, the sliding doors of the tub were not touched at all. And much more. Such poor service does not apply even to standard cleaning, but I paid for deep cleaning - and this is what you call "deep cleaning" for 3 and a half hours? I didn't take the pictures of it all, but I took some, because I was just shocked: when she sprayed to range top, I had containers with wooden lids next to it, and they all got sprayed, and she didn't even care to wipe them from the spray and to clean the countertop around the containers. Both of the containers were sprayed, I washed one of them to show the difference. Good thing the wood didn't get damaged. And you can see the bathroom door, towel hanger and glass shelf how dusty they are after her so called cleaning. And also you can see the rugs how they looked after she used the broom. She had a vacuum with her, and I don't understand why she didn't use it for those rugs. So, I will never ever use their service again, and I simply cannot recommend them to anyone else with this kind of outcome.
Luna’s Professional & Sanitizer CleaningLuna’s Professional & Sanitizer Cleaning
Hani A.
I chose this company b/c of the reviews unfortunately I got a bad apple. VANESSA came to my house with a little bit of attitude but I let it go. Then told me she came to only clean the bedrooms + bathrooms and nothing else. $189 no kitchen no living room, argued with me and I told her to call her boss, Diana. Also, she didn't wipe off the windows bc it's not part of the service. The company tried to charge me $60 for it while Vanessa told me she will charge me $20 only (tried to scam me)! Long story short, toilet didn't clean, crumbs all corners in the dining area (not pictured), crumbs in some spots and kitchen counter. When I asked her clean the spots she missed, she'd argue saying this is for deep cleaning BS and kept saying multiple times she only got paid for $100. Is it my business? I was told she'd spend at least 3.5 hours for the first time but she left less than 3 hrs! Not happy with the service and this company will try to neat picking every dime with you.
The Maid GuruThe Maid Guru
Thumbtack Customer
Thank you so much for your help. Oscar was tremendously helpful and accommodating. He was very patient with me as this was my first time hiring such service. I explained all that was needed. He explained all they could offer to help. It was so nice walking into my home seeing two friendly faces greet me and the house looked and smelled so fresh. My 7yo walked in amazed at how the place looked. I was impressed with the progress made in just 2 hours. Some areas looked better than expected, others less. There were a few places that my son decorated that will take more time to address. I'll be moving soon I plan to rebook them for my move out cleaning. My oven sparkled like new. The price was spot-on for the service provided. I was encouraged to tip as I was extremely grateful for their time and effort. This has given me an opportunity to declutter and start packing to move. Thanks a million A1 Eco Cleaning llc
A1 Eco Cleaning LLCA1 Eco Cleaning LLC
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