FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At MCleaning Services, we are committed to creating clean, fresh, and healthy environments for homes and businesses. We offer a full range of Basic General Cleaning Services and Specialized Cleaning Services tailored to meet each customer's unique needs. Our Services 1. Basic General Cleaning Services Our General Cleaning Services are designed to keep your space looking its best on a regular basis. Whether it's your home, office, or commercial property, we ensure a spotless and tidy environment. General Cleaning includes: Sweeping, mopping, and vacuuming floors Dusting surfaces, furniture, and fixtures Cleaning and disinfecting bathrooms (toilets, sinks, counters) Cleaning kitchen surfaces (countertops, outside of appliances) Emptying trash bins and replacing liners Wiping down mirrors and glass surfaces Note: Our Basic General Cleaning Services do not include laundry services (washing, drying, folding clothes, or linens). 2. Specialized Cleaning Services For customers who require more detailed or one-time cleaning services, we offer Specialized Cleaning tailored to specific needs: Specialized Cleaning includes (but is not limited to): Post-construction and renovation cleaning Deep cleaning (for move-in/move-out, seasonal, or after-events) Carpet and upholstery cleaning Window cleaning (interior and accessible exteriors) Appliance deep cleaning (inside ovens, refrigerators, etc.) Office and commercial space cleaning Disinfection and sanitization services Why Choose MCleaning Services? 1. Professional and reliable team 2. Flexible scheduling – one-time, weekly, bi-weekly, or monthly 3. Eco-friendly and safe cleaning products (upon request) 4. Affordable rates and customized packages We pride ourselves on attention to detail, customer satisfaction, and delivering a clean you can trust. Contact us today for a free estimate! Note: Our Basic General Cleaning Services do not include laundry services (washing, drying, folding clothes, or linens).
- What is your typical process for working with a new customer?
Step 1: Contact & Consultation Contact us via phone, email, or social media. We'll discuss your cleaning needs, the type of service you want (General or Specialized), and the size of your space. Step 2: Free Estimate & Service Plan Based on the consultation, we provide a free estimate and recommend a cleaning plan that suits your needs and budget. Step 3: Schedule Your Cleaning Once you approve the estimate, we’ll schedule a convenient date and time for your cleaning service. We offer flexible scheduling — one-time, weekly, bi-weekly, or monthly. Step 4: Professional Cleaning & Customer Satisfaction Our professional team arrives on time and is fully equipped to deliver top-quality cleaning. After the service, we ensure you're satisfied with the results — because your happiness is our priority!
- What education and/or training do you have that relates to your work?
Our team members are high school educated and higher, with backgrounds that include work in the hospitality industry, personal apartment businesses, and Airbnb property management. This experience has given us hands-on knowledge of what it takes to maintain clean, welcoming, and professionally prepared spaces. We understand the importance of attention to detail, reliability, and customer satisfaction.