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Inspector Technic

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About
We take pride in the work we do and the key to that is our passion. This is not just a job to us, we really enjoy and love what we do. Treating every customer like family and your equipment like it is our own is fueled by that. Having gone through the experience of losing all of my data and not being able to get it back, I can from first hand experience relate to the emotions and stress that come with dealing with an event such as a computer crash or hard drive failure. I did not want a situation as such to happen to me again so I began educating myself on how to prevent such a disaster from occurring and how to be better prepared in case it did. After I built up an arsenal of knowledge from working as a Genius at Apple, working as a hardware technician for several years, and providing IT solutions for state & local government agencies I decided it was time to provide my expertise and knowledge to others so that they too can have a resource that I didn't have at the time, a resource that is not only reliable, but cost effective. Our goal is to be an invaluable asset to you and or your business when a data disaster strikes and provide you with your own arsenal to keep your data protected and keep your business up and running. ​ Inspector Technic Data Recovery provides you with a wide variety of services, each with their own individual benefits. We can offer you solutions for retrieving data from a failing hard drive, create customized storage solutions to meet your data backup needs, or even revamp an existing storage device to repurpose it in any way you see fit. We look forward to providing you with a delightful experience. Thank you for visiting us!
Overview

Hired 10 times

Background checked

5 employees

12 years in business

Business hours

Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, PayPal, Square cash app, Stripe, and Venmo.

Social media

Facebook, Instagram, Twitter

Services offered
Data storage media type

External hard drive

PC desktop hard drive

PC laptop hard drive

Mac desktop hard drive

Work location

My customers travel to me

I travel to my customers

Projects and media

7 photos

Projects and media

7 photos

Reviews
Good 4.3

8 reviews

5

63%

4

25%

3

0%

2

0%

1

12%


pro avatar
Arionna J.

Jul 12, 2013

I was happy to find out that the low price did not sacrifice the quality of work I received from this gentleman. I got my files back as well as some very helpful advice in the process. I also like how I was updated on how the service was going and when I could expect the equipment back etc. I am SO glad i took the risk, and would definitely recommend this service to anyone who wants to get their files and stuff back without breaking a damn arm and a leg to get it!
pro avatar
Miguel W.

Aug 7, 2013

I lost about 2 years worth of data on my external drive. This guy had my drive completely recovered within a WEEK at a reasonable rate that was much lower than the other quotes I had received! I am sooooooo grateful, and to top it off the guy was really friendly too. I also liked that I was informed regularly during the whole process, it really reassured me properly on how things were going with the service. I give him a 10/10 for customer service and 9/10 for the overall service.
pro avatar
Tyasia P.

Feb 13, 2016

I got a partial data recovery done on my external hard drive this month and I was really sceptical at first as I haven't used thumbtack before but I was pleasantly surprised with the service I got from IT. My consultation was quick and clear and I was able to get my data pretty prompt. Ronnie was very professional throughout the whole thing and kept me posted on progress which I liked as sometimes these tech people can go a bit MIA on you while they do the job. I work as a graphic designer and save like 80% of my files on this drive due to lack of space on my Mac, so this was honestly a lifeline for me. Very good service!
pro avatar
Ibi C.

May 25, 2017

Ronnie is thorough, patient, kind and extremely courteous. His professionalism is 100%. He's also very persistent and extremely committed to getting the job done.
pro avatar
Clyde J.

Aug 6, 2013

Hired on Thumbtack

this guy is horrible he said he had a room he lied he left finger prints on the inside company let me see images of the inside of my drive he lost my data forever don't trust this guy he is bad news always uses coffee shop to pick up hard drive
Inspector Technic's reply
It seems you are not satisfied with your experience with us. I will take the time to clarify the details of the service for your future reference. The images that were shown to you were not your hard drive, this was an example of another hard drive so that you could see the location of the spindle and the location as to which the tool used to allow your drive to freely rotate is inserted. In regards to your data you were informed that the data may still be in tact but there is no way to tell until the hard drive spindle has been released, you were also in communication with another company who has assured you they can release the hard drive spindle for you and it was suggested to you that you take advantage of that option. After we informed you that we could not release the spindle for you, we suggested that you bring your drive to the company that you were in communication with before consulting with us. We have various methods as to how your hardware can be received and were made aware that not only do you have the option to meet at a location at your preference but you can also ship your hardware to our shipping center. Your option was to meet at a Starbucks location and agreed that as a suitable meeting place after we discussed possible options. Just to reiterate, the data on your hard drive can still be recovered but the mechanism that allows for the hard drive platters to rotate freely must be loosened. Our operating workspace is clean and free of foreign particles to the best of our resources and are saddened that your experience with us was not a good one. If you have any questions regarding your service please feel free to contact us. Thank you and have a great day
Data Recovery Service
Credentials
Background Check

Ronnie Jackson

FAQs

  • What types of customers have you worked with?

    Our most common service is Data recovery, we have two levels of service: Basic & Advanced. Basic data recovery is ideal for hard drives that are showing signs of failure but is also partially functional, and advanced recovery is ideal for drives that did not provide successful results from a basic data recovery or that are in a more severe operating condition.

  • What advice would you give a customer looking to hire a provider in your area of work?

    There are multiple ways you can reach us to book an appointment with us, the main way is directly through our website. If you have any questions about our services or what we do, you can chat with us online, message us through our social network pages, send us an email, or call us. We will be glad to assist you and make sure you receive answers to all of your questions and that you are provided with the correct service that matches your needs.

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