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Reviews
Benita B.
Data Recovery Service
Ronnie performed nothing short of a miracle for me!! Ronnie was able to successfully retrieve my dissertation from fourteen year floppy discs. Ronnie's service was highly professional. Ronnie demonstrated caring and pride and in his work. I strongly recommend Ronnie Jackson's Inspector Technic Data Recovery service for any of your data recovery needs.
Oct 14, 2013VerifiedTyasia P.
I got a partial data recovery done on my external hard drive this month and I was really sceptical at first as I haven't used thumbtack before but I was pleasantly surprised with the service I got from IT. My consultation was quick and clear and I was able to get my data pretty prompt. Ronnie was very professional throughout the whole thing and kept me posted on progress which I liked as sometimes these tech people can go a bit MIA on you while they do the job. I work as a graphic designer and save like 80% of my files on this drive due to lack of space on my Mac, so this was honestly a lifeline for me. Very good service!
Feb 13, 2016Clyde J.
Data Recovery Service
this guy is horrible he said he had a room he lied he left finger prints on the inside company let me see images of the inside of my drive he lost my data forever don't trust this guy he is bad news always uses coffee shop to pick up hard drive
Aug 6, 2013VerifiedInspector Technic's replyIt seems you are not satisfied with your experience with us. I will take the time to clarify the details of the service for your future reference. The images that were shown to you were not your hard drive, this was an example of another hard drive so that you could see the location of the spindle and the location as to which the tool used to allow your drive to freely rotate is inserted. In regards to your data you were informed that the data may still be in tact but there is no way to tell until the hard drive spindle has been released, you were also in communication with another company who has assured you they can release the hard drive spindle for you and it was suggested to you that you take advantage of that option. After we informed you that we could not release the spindle for you, we suggested that you bring your drive to the company that you were in communication with before consulting with us. We have various methods as to how your hardware can be received and were made aware that not only do you have the option to meet at a location at your preference but you can also ship your hardware to our shipping center. Your option was to meet at a Starbucks location and agreed that as a suitable meeting place after we discussed possible options. Just to reiterate, the data on your hard drive can still be recovered but the mechanism that allows for the hard drive platters to rotate freely must be loosened. Our operating workspace is clean and free of foreign particles to the best of our resources and are saddened that your experience with us was not a good one. If you have any questions regarding your service please feel free to contact us. Thank you and have a great day
Miguel W.
I lost about 2 years worth of data on my external drive. This guy had my drive completely recovered within a WEEK at a reasonable rate that was much lower than the other quotes I had received! I am sooooooo grateful, and to top it off the guy was really friendly too. I also liked that I was informed regularly during the whole process, it really reassured me properly on how things were going with the service. I give him a 10/10 for customer service and 9/10 for the overall service.
Aug 7, 2013Amanda S.
Data Recovery Service
Ronnie Jackson was very nice and very professional. He kept me posted hourly everyday he had my computer on what he was doing and how it was going. He was very personal as well and very sympathetic to my situation.I appreciate everything he did find and retrieve. I would highly recommend Ronnie to anyone who is have a computer problem.
Aug 17, 2013Verified
FAQs
- What types of customers have you worked with?Our most common service is Data recovery, we have two levels of service: Basic & Advanced. Basic data recovery is ideal for hard drives that are showing signs of failure but is also partially functional, and advanced recovery is ideal for drives that did not provide successful results from a basic data recovery or that are in a more severe operating condition.
- What advice would you give a customer looking to hire a provider in your area of work?There are multiple ways you can reach us to book an appointment with us, the main way is directly through our website. If you have any questions about our services or what we do, you can chat with us online, message us through our social network pages, send us an email, or call us. We will be glad to assist you and make sure you receive answers to all of your questions and that you are provided with the correct service that matches your needs.