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About
Founded in 2002 from a small office in Naperville, IL, Mr. Duct was born with a singular mission in mind: to improve the indoor air quality for the Greater Chicagoland community. Committed to doing so with both integrity and quality, owner Keith Thompson quickly hired his first three employees and gained NADCA certification—the industry’s most thorough set of standards for HVAC inspection, cleaning and restoration services.
After answering the call to improve thousands of homes and businesses’ indoor air quality, Mr. Duct experienced explosive growth: first relocating to a larger office in Lisle, IL and then establishing seven additional offices to ensure outstanding service for both Chicago and the surrounding suburbs.
Our team continues to grow to this day, with a staff of 50 specializing in residential, commercial and industrial HVAC services. Whether you need a vent, furnace or air conditioner maintenance check, cleaning, repair or installation, you can always be sure of one thing: we’ll take care of all your heating and cooling needs!
Overview
Hired 83 times
Background checked
50 employees
24 years in business
Business hours
SunClosedMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Check, Credit card, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2022
2021
2020
Services offered
Duct and vent type
Heating
Dryer
Exhaust (bathroom or kitchen)
Other
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
92 reviews
5
91%
4
6%
3
1%
2
0%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Adam F.
Nov 19, 2020
•
Hired on Thumbtack
Not only were my dry ventscleaned, they also added back on the outdoor vent cover that had previously fallen off. Great work and great price.
Details: House • Two-story building • 2,000 - 3,000 sq ft • Dryer • Rigid sheet metal • 1 - 5 vents • No, there is not regular smoking inside
Mr. Duct (Chicago Office)'s reply
Adam, that you for your 5 star review! We strive to go above and beyond at the service and glad to here our techs reached our expectations. Thank you for choosing us!
Duct and Vent Cleaning
Victoria S.
Nov 24, 2020
•
Hired on Thumbtack
We hired Mr. Duct to clean our dryer ventducts. They showed up early, were quick and professional and did quality work to clean out our duct! Thanks for the great work!
Details: Condo/Apartment • Single-level building • 1,000 - 2,000 sq ft • Heating and cooling • 6 - 10 vents • No, there is not regular smoking inside
Mr. Duct (Chicago Office)'s reply
Victoria,
Thank you for giving us a 5 star! We are very please to provide servcie to your dryer vent and hope to hear from you again in the future
Duct and Vent Cleaning
Aline A.
Oct 14, 2020
•
Hired on Thumbtack
We hired Mr. Duct and we were extremely satisfied with the results. They were extremely quick to come out and clean the vents for us for a great price. They also email you before and after photos.
Thank you.
Details: Condo/Apartment • Single-level building • Less than 1,000 sq ft • Heating and cooling • 6 - 10 vents • No, there is not regular smoking inside
Mr. Duct (Chicago Office)'s reply
Thank you for the 5 star review! We appreciate you having us out to the home and look forward to working with you again.
Duct and Vent Cleaning
Deepak V.
Jan 4, 2021
•
Hired on Thumbtack
Mr. Ductcleaned my all my vents across three furnaces. They were very professional with keeping me posted on what and when the work was going to be done. The costs were of good value. The work was done in thorough manner. Highly recommended!
Details: House • Three-story building • More than 4,000 sq ft • Heating and cooling • Dryer • Exhaust (bathroom / kitchen) • 11 - 20 vents • No, there is not regular smoking inside
Mr. Duct (Chicago Office)'s reply
Thank you for providing us with a 5 star review! We appreciate you letting us come to the home and that you chose us! Thank you for recommending us
Duct and Vent Cleaning
Peter R.
Dec 19, 2020
•
Hired on Thumbtack
These guys were excellent. They actively checked to make sure air was moving smoothly, that lint was coming out the outdoor vent, and that it was acceptable to me. I’ll be calling them again for my annual cleaning.
Details: Condo/Apartment • Three-story building • 1,000 - 2,000 sq ft • Dryer • Rigid sheet metal • 1 - 5 vents • No, there is not regular smoking inside
Mr. Duct (Chicago Office)'s reply
Thank you for leaving us a 5 star review! We appreciate your feedback and look forward to working with you in 2021.
Duct and Vent Cleaning
Credentials
Background Check
Keith Thompson
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Mr. Duct, we offer free quotes to all of our customers, and offer free on-site estimates for commercial and industrial properties. Due to the fact that we offer a wide range of services, prices vary. Contact us today to tell us more about the services you’re interested in and receive your free quote.
What is your typical process for working with a new customer?
Once we are contacted by a new customer, we speak with them to gather information about the type of property they have and the service(s) they are interested in. Once we gather all necessary information, we provide a quote over the phone, and are able to provide you with our next available date of service. We also send all of this information to our customers via email. Every customer is given a paper invoice at the time of service, receives an electronic copy of the invoice, and is also contacted approximately 30 minutes before our technician(s) arrives.
What education and/or training do you have that relates to your work?
All of our technicians are trained extensively on-site by our senior technicians. All of our training is hands on, and includes aspects such as ladder safety.
