Jocman Solutions

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Introduction: Results Driven, Focused on Providing great Customer Service and a Memorable Experience. "Let us Provide the solution." Our staff are ultra professional and skillful. We Have Extensive Experience of over 8 years. Great Workmanship is Guaranteed and Insured.

Overview

Current Top Pro

Hired 27 times

Background checked

5 employees

4 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Featured Projects

46 photos

Functional Trainer Disassembly-Move
Fitness Equipment Assembly

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Very good 4.5

14 reviews

5

79%

4

7%

3

7%

2

0%

1

7%

Read reviews that mention:

Elena h.

Mar 2, 2024

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Hired on Thumbtack

Jocman solutions response to my request for home equipment was fast great and on time I was updated from the beginning to the end .The quality of there work was wonderful and very professional .I would definitely recommend Jocman solutions to anyone.I am very pleased with the outcome of my home gym assembled.

Details: Power tower • 1 item • Yes, I have assembly instructions or make and model information

Fitness Equipment Assembly

Eric S.

Jan 19, 2024

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Hired on Thumbtack

They did a good job with moving my furniture. They made sure to put it in the correct place. I will record them highly.

Details: 3-5 items • Sofa • Loveseat • Other furniture items • Within the same building • No change in floors to load items • No change in floors to unload items

Jocman Solutions's reply

Thanks Eric. Also, we're looking forward to assisting with any projects you may need completed in the future.

Furniture Moving and Heavy Lifting

Taylor D.

1 day ago

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Hired on Thumbtack

Very professional and responsive! I will be doing business again with Jocman Solutions.

Details: 1 item • Dresser • Yes, I have assembly instructions or make and model information • No additional services needed

Furniture Assembly

Annabelle C.

Mar 6, 2024

·

Hired on Thumbtack

Moved a heavy object up to the third floor. On time and great, with ll use them again!

Details: 1-2 items • Bed frame • Within the same building • No change in floors to load items • Stairs to unload items

Furniture Moving and Heavy Lifting

Kelly S.

Feb 18, 2024

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Hired on Thumbtack

It’s asking me for a review so I guess I will leave one. Everything was great to start out with. Professional, quoted me a great price, responded quickly so I booked them for a certain day/time. Said they would let me know their eta and when they were on their way. Day of, about 10 mins before the time I had booked them hadn’t heard anything. So I sent a message asking their eta. About 15 mins after the time I had booked them for, still nothing. So I said never mind. Assuming you’re not coming thanks anyway. Get a message about 25 mins later stating that the job they were at before mine is running much longer than they anticipated and that they were sorry. Okay that’s fine, things happen. But professionally, eh. I’m assuming they knew 30-45 mins, at minimum, before my appointment they wouldn’t be making my appointment on time or at all, so why not reach out and let me know that beforehand. Literally a 3” second endeavor. Rather than just leaving me waiting around, especially since I left work early to make sure i met them at my home on time. I allotted about an hour of time to get this done (just moving one thing within my home) and then I had somewhere to be so I couldn’t just hang around and wait for them to show up. Honestly, would have still left a five star review if they would have just let me know beforehand that they couldn’t make it rather than waste my time.

Details: 1-2 items • Other furniture items • Within the same building • No change in floors to load items • Stairs to unload items

Jocman Solutions's reply

You are absolutely correct in pointing out that we should have proactively reached out to inform you of the delay well in advance of your scheduled appointment time. We fully acknowledge that leaving you waiting without updates was unacceptable and disrespectful of your time and commitments. We take full responsibility for this oversight and assure you that we are taking steps to ensure it does not happen again in the future. While we cannot undo the inconvenience you experienced, we would like to extend an offer to make it right. If you would be willing to give us another chance, we would be more than happy to provide you with a discounted or complimentary service on your next appointment, as a gesture of our commitment to your satisfaction. Once again, we apologize for the frustration and disappointment this situation has caused you. We value your business and the opportunity to serve you, and we hope to have the chance to regain your trust and exceed your expectations in the future.

Furniture Moving and Heavy Lifting

Credentials

Background Check

Kendra Appling Appling

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is upfront and transparent. There are no hidden fees or extra taxes outside of the final "confirmed" quote. We also take pride in providing reasonable quotes for our premier quality services
What is your typical process for working with a new customer?
Retrieving the full scope of the project along with the customers expectations and any requirements.
What education and/or training do you have that relates to your work?
We have lenghty hands-on experience in all services provided for over 15 years.

Jocman Solutions

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