If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Metropolis Snow Removal is a well-established, family-operated, professional, snow and ice removal company. Serving the city of Chicago since 2017! We are insured and bonded.
We service residential properties, commercial properties, HOAs, and condominium associations.
Our list of clients is comprised of single-family homes, 100-unit condos, schools, churches, art galleries, high-end retailers, small businesses, mom n pop shops, and more.
We have the capacity to clear large parking lots and event centers as well. Our dedicated ground crew and fleet crew, is ready to serve you throughout the harsh winter months.
Overview
Hired 177 times
30 similar jobs done near you
Background checked
25 employees
9 years in business
Business hours
Sun1:00 am - 11:59 pmMon1:00 am - 11:59 pm
Payment methods
This pro accepts payments via Check, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2019
2018
Services offered
Surfaces
Salt and de-icing needs
Yes
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.7
99 reviews
5
88%
4
6%
3
2%
2
1%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Ana A.
Dec 2, 2018
•
Hired on Thumbtack
Roberto and crew did a wonderful job with snowplowing and de-icing of our condo building. He even sent me before and after pictures. He was very responsive and super polite. Had the job done within the day of hiring. The quality of work and value is excellent. I highly recommend them.
Details: I need both: plowing right now and for the rest of the season • Sidewalk • Parking lot • Walkway / path • Other • 1,500 - 2,000 sq ft • Flat • Moderate slope • No, I just need snow plowing for my residence
Snow Plowing
Nichole H.
Jul 31, 2026
•
Hired on Thumbtack
Always show up, very respectful, responsive, and accountable!!!
Details: I need snow plowing for the upcoming winter season • I need salt and de-icing • Sidewalk • Walkway / path • Parking lot • Other surfaces • Flat • I just need snow plowing for my residence
Snow Plowing
Michelle H.
Jan 10, 2022
•
Hired on Thumbtack
Very responsive and even with my miscommunication, they cleared it up quickly. Very professional and the work done is great. We feel safer without all the ice in our driveway/alley.
Details: I need snow plowing for the upcoming winter season • I do not need salt and de-icing • Driveway • Walkway / path • Less than 500 sq ft (~2 car driveway) • Flat • I just need snow plowing for my residence
Snow Plowing
Julianne B.
Jun 22, 2022
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Hired on Thumbtack
Roberto and his crew were a pleasure to work with. It was a difficult project given lack of access to our patio. The team did a great job working through obstacles along the way. I am so happy with the finished product! Roberto kept me informed throughout the process, and his crew was very respectful. I would highly recommend this team to others. Please see the before and after photos I have attached.
Details: No, the patio will not be structurally connected to buildings • Residential
Patio Remodel or Addition
Laura S.
Sep 29, 2020
•
Hired on Thumbtack
Words cannot express how awesome Roberto and his crew are. I had 8 previous estimates and none showed up or returned my calls. The one who finally showed up did such a horrible job Roberto and his crew had to fix everything and start over. He’s (and his crew) honest, hard working, reliable, kind, a perfectionist and above all a great human being. They fixed the corner of my backyard, installed stone around it, glued and built a new edge with brick for my flowers, removed my grass and raised it 4 in then graded it from back to front to fix my water issues, added more dirt to my flowers, added metal trim and river rock to drain the water from the back to the front, and replaced the sod for my entire yard front to back. Covid made tings very difficult and products hard to find but Roberto and his crew always came through. They worked through rain and 95 plus degree weather. Don’t hire anyone else but Roberto and his crew!! You can thank me later lol
Details: Complete renovation of current landscape (e.g. replace soil, hardscape services) • Lay grass or sod • Install or repair drainage • Front yard • Back yard • Side yard • No, one-time project • Home
Outdoor Landscaping and Design
Credentials
Background Check
Roberto Ruiz
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
All pricing is subject to change and is calculated on a job-by-job basis.
What is your typical process for working with a new customer?
I'll email you a quote the sane day you request one. The quote looks good, I send over a service agreement and invoice. Once the signed agreement is emailed back and the payment is made, you are officially on our Route Manifest for service. At the first sign of snow, we are there.
What education and/or training do you have that relates to your work?
10 winter season experience. Thousands of services completed at residences, parking lots, high-end retailers, mom n pop shops, churches, schools, the list goes on. We are at the top of our industry.
