FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge by time, not service, which means that we can do anything you'd like within the time you purchase. Our dog walking, dog running, and pet sitting visits start at 15-minutes for $16 and go up only $5 for every consecutive 15-minutes (i.e. 30-minute visit is $21, 45-minutes is $26, etc..). There is NO additional fee for weekend visits.
- What is your typical process for working with a new customer?
All of our new clients are given a complimentary meet and greet where we come out to your home to meet you and your pet(s). At this time, we want to learn more about your pooch and what routine you think will work best at each of their visits with us. We are also happy to answer any questions you have.
- What advice would you give a customer looking to hire a provider in your area of work?
The best advice I can give anyone regarding their pet is to do your research. Be sure to read online reviews from actual customers and don't be afraid to ask for references from their current clients. The safety and happiness of your pet is of utmost importance and this is the best way to ensure they will be in good hands while you're away.