The rigged up equipment didn't workout. The prints all came out dark with my guests so dark, some were unrecognizable. There weren't any photography lights used, I even brought out my standing lamp and that didn't help. Overall, the service was disappointing.Nov 10, 2017SoPrime E.'s reply
Thank you for your feedback, our customers' satisfaction is of upmost importance to us. All of our photo booth units are fully enclosed and include constant lighting, canon t5 cameras and Brava21 professional photo printers all built in. No worries if this review was left by mistake, otherwise please contact us directly with your event date and location so we can figure out what went wrong. Thank you! Justin & Chris, SoPrime Entertainment 630 344 9551
They were very responsive with my inquiry. The event was just a week out from my initial contact. The pricing was fair, they were flexible on their deposit (We are a nonprofit) they showed up on time and very professional. I would definitely book again!Dec 16, 2016Verified
About this pro
Years in business10
Times hired on Thumbtack8
Number of employees10
Photos and Videos
Q & A
- What should the customer know about your pricing (e.g., discounts, fees)?All of our pricing is standardized and services are fully customizable. Our website is set up to build custom quotes, so check it out and don't hesitate to call with any questions!
- What is your typical process for working with a new customer?Since all events are different, we encourage everyone to give us a call to determine what is required from us. We are also available via text, email, Facebook message, and Google hangouts. If you would like to meet in person you can stop by our studio in Downers Grove where we have hours by appointment. For our DJ an MC services we encourage our customers to setup a meeting with the DJ that will be running their event. Once we figure out the details and finalize a quote we will take a deposit to secure the date, and setup an online planning document and payment account.
- What types of customers have you worked with?Though our core business is weddings, we have done many corporate parties and school dances as well. We typically work directly with our customers, but also work through planners and talent agencies for our larger clients.