What is your typical process for working with a new customer?
Since all events are different, we encourage everyone to give us a call to determine what is required from us. We are also available via text, email, Facebook message, and Google hangouts. If you would like to meet in person you can stop by our studio in Downers Grove where we have hours by appointment. For our DJ an MC services we encourage our customers to setup a meeting with the DJ that will be running their event. Once we figure out the details and finalize a quote we will take a deposit to secure the date, and setup an online planning document and payment account.
Do you have a standard pricing system for your service? If so, please share the details here.
All of our pricing is standardized and services are fully customizable. Our website is set up to build custom quotes, so check it out and don't hesitate to call with any questions!
What types of customers have you worked with?
Though our core business is weddings, we have done many corporate parties and school dances as well. We typically work directly with our customers, but also work through planners and talent agencies for our larger clients.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure to start planning early and shop around to see what is available, what the price range is, and what quality of service you will receive for that price. The entertainment industry isn't standardized so you'll find a huge range. Most professional entertainers would love to talk to you directly about your event via phone or video chat and depending on the complexity they may offer to meet in person. Don't hesitate to bring up your concerns to a company you are considering hiring, if they can't respond with confidence and address the issue directly you may want to keep looking.
What questions should customers think through before talking to professionals about their project?
Imagine the atmosphere you would like to create. How many people are there? What are they doing? Recall similar events you have attended in the past. What did you like and what didn't you like? We can offer suggestions and provide entertainment related services to help create your perfect party!