Vector Shield Cybersecurity and IT support

Top Pro

$175/hour

Estimated price

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Usage type

Service type

Device type

Responds in about 27 min

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About

In 2020, I founded JW PC Repair, dedicated to providing top-quality computer services to our local community. Our unwavering commitment to exceptional service and transparent pricing has earned us a strong reputation. *******************************. More 5 star reviews on Google.

Overview

Current Top Pro

Hired 195 times

Serves Palatine, IL

Background checked

2 employees

6 years in business

Business hours

SunClosedMon10:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

Services offered

Service type

Usage type

Personal (Home)

Commercial (Office)

Device type

Computer

Router

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

128 reviews

5

98%

4

1%

3

0%

2

1%

1

0%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Barbara F.

4 weeks ago

•

Hired on Thumbtack

Prompt and top notch service. Very helpful with not only relocating my printer, but in recognizing and pointing out to me that the wrong printer had been sent to me. However I found a replacement which he immediately and professionally set it up on my network. I shall call him again for any tech issue.

Details: Desktop printer • Canon

Printer and Copier Repair

JF S.

Dec 8, 2025

•

Hired on Thumbtack

Exceptional professional service. Well done— and already booked next service visit.

Details: Desktop printer • Canon

Printer and Copier Repair

Ed M.

Nov 6, 2025

•

Hired on Thumbtack

Jerry solved our computer problem in about 1/2 Hr. Great customer service.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Michael B.

Oct 13, 2025

•

Hired on Thumbtack

Jerry came on Sunday night and help us with our needs. Very professional, came on time and answered everything we needed to know.

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Past Customer

Sep 12, 2025

•

From Google

Credentials

Background Check

Jerry Joel

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I charge fair and square. Ask for seniors discount.
What education and/or training do you have that relates to your work?
I have completed cybersecurity certifications and I have extensive IT experience.
How did you get started doing this type of work?
I started this work as a side Hussle during COVID. My customers encouraged me to keep it up.

Vector Shield Cybersecurity and IT support

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