FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent pricing is essential to build trust with our customers and ensure a positive customer experience. We have base pay (depends of vents amount and a/c units), additional charges ( if you want to do for example dryer vent cleaning or furnace sanitation we will estimate you before doing the job), NO HIDDEN CARGES or FEES.
- What is your typical process for working with a new customer?
First of all we ask the customer for necessary information to understand their needs. This might include details about their property, the type of service they require (e.g., air duct cleaning), their location, and any specific requests or concerns they have. After that we explain our services, pricing that customer can expect, including the scope of the service, estimated duration, and any potential additional costs. Schedule a convenient date and time for the service with providing confirmation details, including the appointment date and time.
- What education and/or training do you have that relates to your work?
We have working experience more that 4 years in air duct cleaning.