FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing ✅ Size & Condition of the Property – The cost of cleaning depends on the square footage and level of dirtiness. Discounts & Promotions 💰 Recurring Service Discounts – Special rates for weekly, biweekly, or monthly cleaning. 🎁 Referral Bonus – Get a discount for every friend who books a cleaning service with us. Additional Fees ⚡ Urgent Cleaning – Extra charge for same-day or last-minute bookings. 🧹 Heavily Soiled Property – Additional charges apply if cleaning requires significantly more time than standard service. Our Services: 1. 🧼 Standard Cleaning 2. 🏡 Deep Cleaning 3. 📦 Move-Out Cleaning 4. 🏠 Vacation Rental Cleaning
- What is your typical process for working with a new customer?
Typical Process for Working with a New Customer 1️⃣ Inquiry & Consultation – The customer contacts us, and we discuss their needs, the type of cleaning required, and the size of the property. 2️⃣ Estimate & Pricing Agreement – We provide an estimated cost based on the property size and level of dirtiness. 3️⃣ Scheduling the Cleaning – The customer selects a convenient date and time for the service. 4️⃣ Cleaning Service Execution – Our team arrives on time and performs the cleaning according to the selected service type. 5️⃣ Quality Check – The customer can inspect the property after the cleaning to ensure satisfaction. 6️⃣ Feedback & Follow-Up – We appreciate customer feedback and are happy to consider any preferences for future cleanings. Would you like to adjust or add anything to this process?
- What education and/or training do you have that relates to your work?
Our Education & Training ✅ Professional Cleaning Experience – Our team is trained in industry best practices to ensure high-quality cleaning services. ✅ Specialized Training – We have experience with deep cleaning, move-out cleaning, and vacation rental turnovers to meet specific needs. ✅ Eco-Friendly & Safe Cleaning Methods – Knowledge of non-toxic and eco-friendly cleaning products to ensure a safe environment. ✅ Efficiency & Attention to Detail – Training in effective cleaning techniques to maximize efficiency while maintaining high standards.