I contacted Robert (based on previous reviews) to mount a 40" flat screen tv onto a wall. Prior to the visit, I spoke to him on the phone and he was pleasant and wanted to get as much detail as possible before doing the job. He arrived on time (given the fact he had van trouble and walked the remaining two blocks to the house IN THE RAIN--what dedication!) I also had a wall mounted desk that needed to be put up and placed below the TV. Not expecting him to do that, he put it up as well!! As for the tv installation, he did an excellent job mounting it onto the wall. And as he was doing the work, he would explain what he was doing as he was working. Also, he immediately cleaned any debris from the drilling. He ensured both items (the desk and tv were strongly secured to the wall). Robert is professional, conscientious, knowledgeable and pleasant everything you would want in someone doing work in your home! I recommend his services to those of you reading this and will certainly recommend him to my family and friends!