"Prior to thumbtack, I had an agency come in to clean my home. After 5 months, I had gone through 3 different cleaning ladies. There were days when I was satisfied with the service and other days I was not. At the end of the day, I was weary of those who stepped foot in my home and felt like I was simply throwing my money away. I was tired of all the nonsense and was desperately wanting someone permanent. I thought I would give Thumbtack a try. After searching, I came across Cristina. I can assure she is a very sweet lady. When she came to my home, we walked through all of the rooms that I wanted her to clean. She told me exactly what she was going to clean and how she would do that. She brings all of her own cleaning supplies and vacuum. Before she cleaned my home, we discussed pricing: very affordable. She also listened to all of my wants and needs. I greatly appreciated that because I am a particular person. The best part was the results. I could tell Cristina put a lot of effort in making sure my home was cleaned to my perfection. I am looking forward to keeping her as my regular cleaning lady."