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Ken took the time to discuss the situation before he came and then reviewed the results with me afterwards. And--his turnaround with the lab was next day! (Another service quoted me a lab turnaround of 3-5 business days.) I'd definitely use Ken/Unbiased Mold again.
We are a testing company only when we are in your home we are not looking for a bigger job testing is our only job
Very good interaction from the time I called, through the sales process, and during the installation. Everyone was polite and clean. Delivered what I asked and they said they were going to deliver.
We focus on customer satisfaction not on making the biggest sell.
Presentation before and after were outstanding. Facts stated during presentation were confirmed by well organized and written reports showing every detail in each room. Extremely pleased with the professional manner and the time spent to explain procedures to be provided. Written Layouts and equipment were superior.