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My work computer was bogged down with malware, and I needed help with it as quickly as possible. Philip was very helpful, and cleaned it all out for me in a timely manner. Now my computer is running perfectly normal again. I'll definitely use his services again if need be.
Wow! Alex, the owner of Poseidon Systems, was amazing at understanding the requirements of our project, arriving in a timely fashion, meeting our business needs, and interacting in a professional and perceptive manner. We hired him to integrate a small business computer network. All computers are now linked just as we wanted them to be, including hard wiring between offices. It's rare to find a company that hits all the high notes; Poseidon definitely delivers. I highly recommend this company.
Dmitry and Nadia were wonderful! We met initially to discuss my ideas, and they were extremely helpful with the design and functionality of the site. They were also extremely patient as I made adjustments and changes along the way. Highly recommend them, very professional and personable— they helped design our logo!
I am very satisfied. This company were very honest about the price and gave realistic estimation of the work hours needed. They were available immediately and removed the malware and cleaned my computer remotely. I warmly recommend them
Michael did an outstanding job on my computer after my hard drive crashed in the midst of an expedited work assignment. He purchased a new hard drive for me and installed it in less than 48 hours. I highly recommend him to anyone with a computer issue!
The problem still persists and I feel as though he just pretended to fix my computer then took my money regardless without troubleshooting or anything.
Could not have had a better more qualified and professional person to remotely work on my computer. Outstanding job!
Steve came and installed a wall mount for the TV. They arrived on time and the electrician had great suggestions on how to hide the cables without creating a lot of holes in the wall. They cleaned up after themselves too. I have already recommended them to a friend.
Excellent, Outstanding Service! What more can I say? Joey was on time, very professional, friendly, efficient, well-informed technically, and did the work I needed for a reasonable price. I highly recommend his computer services.
MA IT Services did an outstanding job repairing a computer that others told me was beyond repair. I am using Marvin for another assignment. He was very professional
I accidentally dropped my MacBook breaking the screen 3 days before my research paper was due. I started looking for screen replacement services and luckily I found this company. Top of the line business! Their price was very reasonable and Vadim was one of the most knowledgeable people you'll ever meet. While replacement screen was in mail on its way to us, Vadim transferred all my school documents to another computer so I could finish my paper. These guys really saved me when I was in desperate emergency situation. Thank you!
Truly excellent. It takes a lot for me to write a review. The Eldest Geek got my computer fixed in 24 hours, which was super important since it is my work computer and I have upcoming deadlines. The price was reasonable and I couldn't be happier. Well worth the drive to Alexandria.
I had a cracked Laptop screen and I needed it repaired in a timely manner. Bradley picked up my laptop, found the correct part that was needed, ordered and installed it in less than a week. He went out of his way to return it to me expediently. He not only repaired my computer but he cleaned it up and made it look like the first day that I bought it. He did all of this at no extra charge and his service was reasonably priced. I recommended him to a neighbor and I would recommend his services to anyone that needs quality computer work from a true professional. Thanks for a job well done Bradley!
Gemar replaced the motherboard of an expensive computer of mine. I had tried to resolve the issue through two other service providers, but neither one was able to finish the job. Gemar was extremely professional, responsive and provided great value. I would go back to him in a heart-beat.
Sam was courteous, punctual, and a true professional. He was able to solve several issues I was having with my computer and printer. I would not hesitate recommend him to anyone that needs any kind of computer work. He is defiantly my "go to guy" for all things computer.
I needed RAM installed on my Mac mini. Ben did this as well as troubleshooting for some minor problems I was having. He also explained some "whys" and "wherefores" regarding some quirks I was having with my machine. It was a very positive experience. He is a trustworthy and skilled person whom I would call upon again to work on my computer.
Let me start by saying that I usually do not write reviews but I would be remiss if I didn't this time. Because, not only was this my first time using Thumbstack, but I was shocked by the great experience that I had. Damon arrived on time and was extremely professional. He explained each process while repairing my computer. I also received a courtesy diagnosis, and would have had to pay triple for the services he provided at any other repair store, especially for mobile services. I would highly recommend Damon and would use his services again in the future.
We were extremely happy with the work James did for our apartment. We are very busy, so we don't have time to clean every week. James does a great job and always makes sure we are happy with the service.
I would definitely use them again. I am very happy with how they fixed the problems I was having with my computer. firstname.lastname@example.org
Knowledgeable and Professional...I want to thank you for your outstanding service on my personal computer. You are not only knowledgeable, but a professional computer expert. I will recommend your services to my friends and business associates.
I am a thumbtack pro so I know how important it is to make sure that the people you are looking to hire have the proper information. Especially with computers, no 2 are the same. I was out of town, and hadn't touched my computer in 2 weeks, came back, the computer indicated I needed to have an update, and when I hit update, everything went wrong. The desktop computer basically wouldn't turn the operating system on. Its only 1 year old. I tried everything I new, including trying to restore it to a point before the problem existed. I made a determination that I needed someone who had far more experience. This happened on a Friday night. I put it out on thumbtack got 2 responses in minutes and I decided on Tony. He did a great job ! He came out on a Saturday morning , he tried a couple of things, then had to open up the desktop and find the data, which he did and then transfer it to a separate drive. He then had to do a total reinstall of Windows. All in all he was there about 6 hours and most important, honored what he quoted me. No one knew the job would take this long. Please note Tony is as good as the information you give him. I had all my passwords for Office 365, QuickBooks and even a government certificate IDEN. So in summary, Tony is a pro's pro, very patient a true professional. My business quickbooks is intact, as well as office 365, Mozy for backing up to the cloud. Look no further, hire Tony