Your guide to data recovery services

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Planning ahead

Things to know before you get started.
6 Steps to Recover Deleted Data
  1. 1. Stop using the computer

    The more data you save, the higher the risk of writing over the information you want to recover. If you have essential data that needs to be backed up, insert a USB drive and save to that.

  2. 2. Contact a pro immediately

    Chances are your data can be recovered, but only by someone who knows what they're doing.

  3. 3. Be specific

    Knowing whether a file was simply deleted or if the problem is more mechanical in nature—if your laptop got fried by a power surge for example—helps him to know what tools he or she needs.

  4. 4. Don't use free recovery software

    A friend might recommend simply using a certain program they heard about on the Internet, but that’s not a good idea. Leave things to an expert instead.

  5. 5. Don't give up hope

    Even if you accidentally reformatted a storage drive, there is still a large probability that your information is perfectly intact. Experienced technicians have ways to get it back for you.

  6. 6. Choose a reputable pro

    Your computer has sensitive information on it, such as financial records and credit card information. Only give your equipment to a data recovery service that you trust.

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