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Jose called as planned to confirm our appointment the day before and the morning of. He was punctual. They took about 3 hours to clean all the air ducts and the dryer vent. They showed us before and after pictures as they proceeded, and the total quantity removed when they were done. They left the place clean. Jose also found that we had a light to disinfect that was not functioning. He was helpful in explaining what needed to be done, and advised to replace the dryer vent, as our home inspector had last fall. I had forgotten.
I have worked with the owner of this company for several years and I have come to know him very well. I am very pleased that he has started his own business to ensure that the quality this difficult and important work meets his high standards. Maintaining a clean chimney is more than just aesthetic; it is extremely dangerous to have a chimney filled with creosote and I have seen the damage it can cause first hand. Finding an expert in this field is difficult and unreliable. I trust DMV chimney and repair.
SNG was an excellent company to do business with. Gary arrived right on time, very professional and polite, did a great job, and left the place clean after he was done with my chimney cleaning, back wall repair, and dryer vent cleaning. Plus the price was very reasonable compared to other companies' quotes. What more could you ask for? Definitely 5-star service.
Had Colonial come in for a second opinion and it turned out that the first opinion was overcharging us. We only needed to have a liner installed in our furnace flue and not both. I dealt with CJ & Chris and they were great. The day of install they had to come a bit later than planned due to another install job but they called and let us know. When they went to install the liner it turned out they needed another piece and had to leave to get it but they came back and finished the job, cleaned up, and were super professional the whole time. They even patched up some loose bricks in our fireplace with some left over cement from the chimney cap they replaced at no extra charge, which was awesome on their part. They took pictures to show us everything they did and it was great. If you deal with Colonial I highly recommend CJ and Chris, they made this a painless pleasurable repair experience.
Mr.Shaw is very professional. He and his crew was on time and the roof was completed in the time frame that was agreed upon. During the time of my roof install he saw a issue with my chimney and called me to let me know that he repaired it even though it was not apart of my contract.
We were so impressed with the work Jason Luttrell completed as well as the professionalism and attention to detail. We initially thought we were dealing with a plumbing or HVAC leak that was causing cracks/damage in our hallway ceiling. Jason's initial inspection was very thorough and identified the actual cause of the issue (dryer vent issue), which two other previous technicians had failed to notice. Jason addressed the issue, brought in all the parts, and completed the repairs in a speedy fashion, even using VOC-free paint at our request. No more ceiling damage or leaks, and now our dryer works properly due to the new venting (added bonus!). Definitely recommend Jason Luttrell and his team for home repair projects and design needs.