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93 near you

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a mover during the COVID-19 pandemic?

If you’re trying to set up a consultation or an appointment with a mover during the COVID-19 pandemic, make sure to use digital tools to avoid exposure. When searching for movers online, ask if they’d be willing to do a video chat to assess the size of your move. This will be in place of the typical “walk-through” they perform, and they may be able to give you a price quote. You can also discuss safe strategies for completing the job during your call or video chat.

Are there ways to be safe if I hire a mover when social distancing?

If you decide to hire a mover, consider making adjustments to accommodate current guidelines. This may involve staying outside while the mover works inside your home or letting the mover handle only parts of the move.

It’s important to follow social distancing guidelines while performing any service work. For example, do not make physical contact with the movers, maintain at least 6 feet of distance between you at all times, and use digital payments instead of cash or a check.

How can I find out if a mover is considered an essential COVID-19 service provider?

Your local city or state’s government website is a great resource if you’re trying to figure out whether a mover is considered an essential service provider during the COVID-19 pandemic.

For a source of national guidelines, visit the CISA website’s Identifying Critical Infrastructure During COVID-19. On this page, you’ll find 16 categories of critical infrastructure sectors. But note that some -- not all --  jurisdictions follow CISA’s definitions of critical infrastructure. 

Can I use digital payments to pay for moving services?

Most local moving companies are likely to accept some form of digital payment. Particularly with the COVID-19 pandemic, more companies are likely to conduct transactions through platforms like PayPal, Zelle, Square Cash, Venmo, Google Pay and more. 

To ensure the mover accepts a platform you can use, you can peruse the mover’s online profile and see what is listed there. You can also ask the mover about payment policies during a consultation call.

Does a mover need to enter my home?

A mover will likely need to enter your home -- unless you’ve placed all of your belongings outside beforehand. To stay safe during the COVID-19 pandemic, you might to consider keeping all (or most) of the work outside and/or having at-risk individuals leave the house while the movers work. 

You can minimize exposure by doing a preliminary walk-through by video call instead of in person. Discuss your options with the top movers near you before hiring one.

Do movers offer remote or virtual services?

Movers generally need to be present to do their job. But if you come across a mover’s profile that states they’re offering remote services, you can contact them to see what those services include. 

How much does it cost for long-distance movers?

Long-distance movers transport your belongings across the country for you. No more renting a trailer and road-tripping from state to state with your entire house hitched to your bumper. Long-distance movers make the move happen so you can fly to your new home, suitcase in hand, and wait for your furniture to arrive. Nationally, the average price range for long-distance movers is $1,490-$2,230. The distance you are moving and the number of cubic feet the movers have to transport will both affect cost. Another factor in long-distance moving costs is whether you choose to pay for an exclusive move or a consolidated move.

In an exclusive move, which is more expensive, your belongings are the only cargo on the moving truck. The movers travel directly to your new house and deliver your belongings on a scheduled day. A consolidated move is more affordable because the movers transport your belongings along with those of other people, saving them time and gas — which means you save money. The downside is that your belongings typically arrive with a two-week delivery window rather than on a prescheduled day. Read reviews to make sure you can trust the company with your possessions to ensure a peaceful moving process.

Can you move furniture by yourself?

You might be able to move smaller items like nightstands, small desks, chairs and small tables by yourself. However, it’s best to get a professional mover near you to move larger items such as couches, dressers, armoires and televisions. 

If you do decide to move furniture by yourself, carefully lift and lower items and take your time.

How do I protect my furniture when moving?

To protect furniture when moving, get furniture protectors. These will help cushion accidental impacts that may occur while making your way through tight spaces. You can also use furniture sliders for hardwood floors, which can make moving heavy or awkward furniture across your floors a lot easier than lugging it all the way. 

A professional mover near you will likely have these and other moving equipment to ensure your furniture remains intact and doesn’t damage your new — or old — home.

Can you hire movers to move one item?

Yes, you can hire movers to move one item. Single-item movers are usually more than happy to give you a quote, which will likely be based on a few factors.

One of the primary things to take into consideration is the number of movers it takes to move one item. For instance, if you want to move one item of furniture, it may take several movers — particularly if it is a challenging move involving multiple floors.

Contact single-item movers near you to find out what services they offer, and get free estimates.

Reviews for Ashburn equipment movers
Herman W.
I have used plenty of movers in the past, and by far these guys were the best I've seen. Their experience was evident from the start. You can tell they take their profession seriously. Not a single scratch on any of my furniture or to either of my houses. They had their own equipment including dollies, furniture blankets, tools, etc. Their personalities were great. Never complained about a single thing. Very customer service oriented! I recommend to anyone looking to move. Pick up Movers will be the first on my list to call when/if I decide to move again. Thank you
Pick Up Movers, LLC VAPick Up Movers, LLC VA
Arnis S.
Let me start by saying I am not a fan of writing reviews unless I REALLY have to. I decided hiring them based on reviews here to move an outdoor hot tub from my neighbors yard to my yard (approx 50f). I reached out to them with the specifics and the weight and they agreed to come and do the job. It was kinda strange to me that a business would accept taking the job without first coming in person to look at the job. Anyway, I went for it. Right away I was asked to send half of the money as deposit via Zelle or PayPal. It was strange for me to pay for a deposit without getting a written contract, but again I decided to disregard the red flags. I was told my appointment would be the next day between noon and 1pm. Around 11am at the day of the appointment, they texted me saying that they were running late from their prior job, and asked me if I could schedule the appointment for the next day. I responded it was time sensitive, and I wanted to get it done the same day or the latest the next day. I was told their dispatcher would send and alternate crew. Then I was asked to send a photo of the hot tub and I send it to them. That’s when they said, for my hot tub, they need a special time of equipment and also 2 more guys to help, instead of 4 that we had agreed in the beginning. Keep in mind the hot tub is nothing special, just a round tub for 4 people that weights 527 lbs, which I provided to them since day 1. I don’t know why they would give an estimate for a job without coming to see it first , and then charge me for it, set up an appointment and then later on come up with b.s excuses. At no point did the company ever accept responsibility for their screw up in wanting to change the terms of the contract after payment was made. Anyway, I decided to cancel their service and asked for a refund, which they did. Save yourself the time, agitation, money and hire someone else. I have attached here photos of the entire conversation with them so you don’t think I am b.sing you.
Extra Moving Help TeamExtra Moving Help Team
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