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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do movers cost?

When accounting for moving costs, you can generally expect to pay around $30 to $50 per mover, per hour. However, these costs could change and you should compare movers in your city to estimate the true cost of your move.

Moving companies usually provide a team of at least two individuals depending on the size of the job and the objects to be moved. This hourly rate also changes with driving distance. And, moving specialty objects such as pianos can also drive up the cost. Some moving companies may provide a free estimate even offer a flat rate if the job.

For more information on moving costs, read Thumbtack’s cost guide on movers.

Can you move furniture by yourself?

You might be able to move smaller items like nightstands, small desks, chairs and small tables by yourself. However, it’s best to get a professional mover near you to move larger items such as couches, dressers, armoires and televisions. 

If you do decide to move furniture by yourself, carefully lift and lower items and take your time.

Can I use digital payments to pay for moving services?

Most local moving companies are likely to accept some form of digital payment. Particularly with the COVID-19 pandemic, more companies are likely to conduct transactions through platforms like PayPal, Zelle, Square Cash, Venmo, Google Pay and more. 

To ensure the mover accepts a platform you can use, you can peruse the mover’s online profile and see what is listed there. You can also ask the mover about payment policies during a consultation call.

How do I protect my furniture when moving?

To protect furniture when moving, get furniture protectors. These will help cushion accidental impacts that may occur while making your way through tight spaces. You can also use furniture sliders for hardwood floors, which can make moving heavy or awkward furniture across your floors a lot easier than lugging it all the way. 

A professional mover near you will likely have these and other moving equipment to ensure your furniture remains intact and doesn’t damage your new — or old — home.

Can you hire movers to move one item?

Yes, you can hire movers to move one item. Single-item movers are usually more than happy to give you a quote, which will likely be based on a few factors.

One of the primary things to take into consideration is the number of movers it takes to move one item. For instance, if you want to move one item of furniture, it may take several movers — particularly if it is a challenging move involving multiple floors.

Contact single-item movers near you to find out what services they offer, and get free estimates.

What’s the best way to set up a consultation or an appointment with a mover during the COVID-19 pandemic?

If you’re trying to set up a consultation or an appointment with a mover during the COVID-19 pandemic, make sure to use digital tools to avoid exposure. When searching for movers online, ask if they’d be willing to do a video chat to assess the size of your move. This will be in place of the typical “walk-through” they perform, and they may be able to give you a price quote. You can also discuss safe strategies for completing the job during your call or video chat.

How can I find out if a mover is considered an essential COVID-19 service provider?

Your local city or state’s government website is a great resource if you’re trying to figure out whether a mover is considered an essential service provider during the COVID-19 pandemic.

For a source of national guidelines, visit the CISA website’s Identifying Critical Infrastructure During COVID-19. On this page, you’ll find 16 categories of critical infrastructure sectors. But note that some -- not all --  jurisdictions follow CISA’s definitions of critical infrastructure. 

Is it cheaper to move your stuff or buy new stuff?

It often makes more financial sense to buy new stuff when you have the chance to sell furniture to offset the cost. The cost of moving your current furniture can sometimes be more than buying new things, particularly if the furniture is large or cumbersome to move. You can sell furniture online, or make a furniture donation and deduct it from your taxes (if it qualifies as a charitable contribution). Some places near you may even offer free furniture pickup when you choose to donate. 

If you have valuable furniture that would be costly to replace, however, it may be cheaper to move them. To find out which option is best for you, contact professional movers in your area to receive quotes and estimates.

Do movers offer remote or virtual services?

Movers generally need to be present to do their job. But if you come across a mover’s profile that states they’re offering remote services, you can contact them to see what those services include. 

Does a mover need to enter my home?

A mover will likely need to enter your home -- unless you’ve placed all of your belongings outside beforehand. To stay safe during the COVID-19 pandemic, you might to consider keeping all (or most) of the work outside and/or having at-risk individuals leave the house while the movers work. 

You can minimize exposure by doing a preliminary walk-through by video call instead of in person. Discuss your options with the top movers near you before hiring one.

Reviews for Ashburn furniture movers
Janet W.
The guy corresponding with me in arranging the move was responsive in a timely manner. But the movers were not careful in moving my furniture and damaged two items. Otherwise a good value to go with.
NK MOVERS & RENTALSNK MOVERS & RENTALS
Thumbtack Customer
Hired for furniture moving and was extremely pleased. They were on time, so friendly, and carefully moved everything in a very efficient manner. I'll definitely hire them again for any future moves.
New Age Move ManagementNew Age Move Management
Sania F.
My experience was absolutely flawless! I had requested furniture items to be picked up from one location and moved to another. I was not able to be present at the pickup location. I also had to change my move date on short notice. The customer service was excellent. And the movers were extremely professional. They took care to ensure the furniture was moved with care! And they were very punctual! Would highly recommend.
TROYKA MovingTROYKA Moving
Jessica P.
D&D Brothers made things so easy for me when I needed the furniture for my office area moved upstairs. They were quick and efficient! I’ll definitely call on them again when I need help moving heavy items.
D&D Brothers MovingD&D Brothers Moving
Cindy C.
The team at Po’s were great....from initial contact to the two strong young men who carefully wrapped and moved a heavy piece of furniture we just purchased. Highly recommend....super nice and very professional!
Po's Moving & StoragePo's Moving & Storage
Raghav S.
I chose Available Movers as they were very responsive to my request on thumbtack. Our initial interactions were very professional. Mr Zain provided me with a quote which i accepted and provided payment in advance. The 1st set of moving crew were amazing and did a phenomenal job. I needed to move furniture from my living area to my basement and back as i had flooring repairs going on. They finished the move to my basement on schedule and very neatly stacked up my furniture. My nightmare started then...I had already prebooked for my move back once the repairs were done. They day before the move i requested for an hour’s delay for which i was informed that i needed to pay USD 60 extra and i reluctantly accepted that. The move in crew came in a little late and it wasn’t the same crew as the original one. They made a very hard work of moving my stuff back and i had to help them despite paying them. They also ended up damaging a couple of my furniture peices which they promised to fix but never responded or contacted me. I got a massive shock later when the movers charged my credit card more than double of what was quoted. They charged me 1080 USD instead of 540 USD. They never refunded this despite my contacting them repeatedly. It was a very bitter experience considering i trusted them and paid them upfront and didn’t even haggle.
AVAILABLE MOVERS & STORAGEAVAILABLE MOVERS & STORAGE
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