What questions should I ask water heater repair pros?
Before hiring a professional for hot water heater repairs, be sure to ask your pro these questions:
Are you licensed and insured?
What's your experience with my specific type and brand of water heater?
Can you provide an itemized quote before starting the work?
Do you offer a warranty on your work and the parts you use?
How long do you expect the repair to take?
What's your fee structure—is it hourly, a flat rate, or something else?
Does your service include cleaning up and disposing of any old parts?
What is the life expectancy of a hot water heater?
A traditional tank water heater typically lasts about ten years, while tankless models can last for twenty years or more. Regular maintenance can help extend this lifespan. If your unit is approaching this age and having issues, it might be time to consider a new water heater installation.
What typically causes problems in a hot water heating system?
These are some of the most common causes for problems with a water heater:
Pilot light: Water heaters that use natural gas keep a flame going with a pilot light, which can sometimes go out.
Electrical issues: One of the most common problems with electric water heaters is a bad thermostat or heating element.
Sediment buildup: Over time, sediment can build up in your water tank, requiring the system to be drained and flushed.
Leaks: A leaking water heater is a serious issue that usually means replacing the entire system.
Reach out to plumbers in your area. They can diagnose your water heater problem and pinpoint the cause.
What goes into repairing a water heater?
To repair a water heater, a licensed plumber will need to inspect the system, test any faulty parts and make necessary repairs.
Here’s what you can expect during a service call for your water heater:
Thorough inspection: The plumber will ask you to describe the issue and look over each part of your water heater.
Diagnosis: Next, they’ll test the parts of your system that could be the cause of the problem. Once they know what needs to be repaired, they’ll give you a cost estimate.
Repair: The exact repair depends on the issue. It could involve replacing parts, fixing leaks or replacing the entire heater.
Make sure you ask whether the plumber will charge a service fee for their visit.
Should I repair or replace my water heater?
In many cases, it can be worth it to repair your hot water heater — especially if you’re dealing with a leak or having a hard time getting hot water. Simple issues like a pilot light going out or a thermostat that needs replacing are inexpensive fixes.
However, there are some circumstances when replacing your water heater makes the most sense. For example, if fixing the leak in the water tank costs nearly as much as replacing the unit, consider getting a new water heater.
Also, if you’ve had your water heater for more than six to 12 years, it may be nearing the end of its lifespan. Consider replacing it, especially if your water heater requires frequent repairs.
Are water heaters easy to fix on your own?
Some minor water heater repairs and maintenance tasks are DIY-friendly for handy homeowners. For example, you may be able to drain or flush the tank or adjust the thermostat.
However, serious water heater repairs (like fixing water leaks, irregular water temperatures or replacing the anode rod) are often best left to professionals. Here are some reasons to consider hiring a pro:
Building requirements: Many areas require permits for any repairs or installation work on water heaters. A licensed plumber can navigate the permitting process, and they should be familiar with local codes.
Safety risks: Water heater repairs involve large quantities of water, electricity and often natural gas. Only an experienced plumber can safely anticipate and avoid these hazards.
Warranties: Warranties can offer some peace of mind. If you hire a plumber that has a warranty, that means you might be covered if any of the parts are defective or if the repair work doesn’t fix the problem. Just make sure you understand the warranty’s terms.
