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Find a house cleaner near you

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

Are there ways to be safe if I hire a house cleaner when social distancing?

If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

Should I hire a move-out cleaning service or do it myself?

You may benefit from hiring a professional move-out cleaning service, depending on your budget, time frame and whether you will be getting a deposit back. Hiring a cleaning service takes the stress out of your move. But if you’ve had your house regularly deep-cleaned, or if your landlord will charge you for cleaning anyway, you can save costs by DIY-ing it.

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

How much does it cost to deep clean a house?

Deep cleaning a house goes beyond the surface level to clear out the dust, grime and gunk that’s collecting on the fan blades, hiding in the blinds, and built up inside the refrigerator drawers. Deep cleaning of a home or apartment costs more than regular house cleaning because it takes more time, effort, and cleaning products. You may choose to have a deep cleaning once or several times a year in addition to your standard cleaning services. You may have a one-time deep cleaning to prepare for company or to clean after a house party. Companies may charge an hourly rate or a price per square foot, or may offer you a flat rate after they have visited your home and estimated work time. The national average house cleaning price is $110-$150, with rates ranging higher for deep-cleaning services. Here are some examples of how a company may calculate their deep-cleaning prices:

  • 10 cents per square foot (compared with 5 cents per square foot for standard house cleaning).
  • $300 for a 3,000-square-foot home.
  • $25 per hour per worker for deep-cleaning services.

How do I choose the best house cleaning service?

When searching for the best house cleaning service near you, consider the depth of your cleaning needs, your budget and the size and condition of your home. Read reviews from verified customers of any cleaning service that you’re looking to hire. Also, check out the reviewers’ photos and do background checks on reviewers to ensure they’re not employed by established cleaning firms or maid agencies. 

When viewing house cleaners on Thumbtack, you might see a Top Pro badge. This indicates that the service is one of the most popular and highly-rated professionals using the platform.

Reviews for Ashburn house cleaners
E. V.
On time, excellent service. My house looked, smelled and felt clean
JJ&F Cleaning Services LLCJJ&F Cleaning Services LLC
Temeka N.
The cleaners arrived on time and with all their equipment. They did a deep cleaning and my house looks great. I already booked an appointment for next month.
Alejos ServicesAlejos Services
E. V.
excellent service for price. My house looked smelled and felt clean. My husband and myself was very pleased.
Quality Cleaning ExecutivesQuality Cleaning Executives
Opal F.
Yvette did a fantastic job cleaning our house. Everything was spotless and smelled so fresh. Great job!!
Pierce’s Cleaning Services LLCPierce’s Cleaning Services LLC
Venus N.
They cleaned my whole 5 bedroom house and even when they where done my son got sick and had a accident and they came right back and cleaned it up before they left
Kings Cleaning DisinfectKings Cleaning Disinfect
Adrian F.
Athemba and her team were amazing. I secured their services for move-out cleaning and upon final inspection the house was immaculate. I definitively recommend them for your cleaning needs.
Spot Of Perfection CleaningSpot Of Perfection Cleaning
Tiffany W.
They did a really great job, I hired them for my move out cleaning and the house looked great afterwards.
SK CLEANING SERVICES 1 LLCSK CLEANING SERVICES 1 LLC
Karen J.
Mariela did an excellent job of cleaning my 4 bedroom/2.5 bath home today. She will not leave until she has thoroughly cleaned your place! Her attention. When she left my house was so organized and spotless! It smelled good as well! She is a top house cleaner for sure! I will be recommending her to the people l know! Additionally, she responded very quickly to my inquiry! Mariela, thank you for all you do! Keep up the excellent work! I would rate her a 5 star house cleaner, really 100;l stars if l could! Thank you!
Lindsay House CleanerLindsay House Cleaner
Karen J.
My house was smelling great and spotless! My cleaner did an excellent job! Highly recommend! Thank you very much!
Leal CleaningLeal Cleaning
Antonio B.
Krystle took charge of my move out and cleaning needs. The stress of moving was quickly resolved when I saw how she orchestrated the huge project. I am very happy with the services she and her company provided. House is cleaned and ready for move out inspection. All my stuff is packed. All my junk is out the house.
Moving With A PurposeMoving With A Purpose
Kimberly O.
Just Do It cleaning services was awesome from start to finish. The owner responded to my inquiry within minutes. She was punctual. My house was cleaned from top to bottom. I will be recommending her services to all.
Just Do It Cleaning Services LLCJust Do It Cleaning Services LLC
Alisha N.
I'm so excited that I found this company! My house is cleaned so good from top to bottom. I will hire each month now.
Leal CleaningLeal Cleaning
Audrey W.
I can’t say enough about the team that came to my house. There were 2 more people than I anticipated but that’s because they were doing a training for new cleaners (I think). Hearing how they went through the steps of the cleaning process let me know they were really about their stuff. My house was clean and in perfect condition. From the dust on the ceiling fan to wiping cabinets — the less obvious stuff was all done. Will book again. I want that same team every time lol
2 Bees And A Broom2 Bees And A Broom
Lateesha S.
Vanessa did an amazing job. She was punctual and professional. She performed a move out cleaning that was spotless from top to bottom. The house not only looked good when she was complete but also smelled good.
The King's Domain Cleaning ServiceThe King's Domain Cleaning Service
LaShaundra H.
We had a great experience with Think Green Cleaning. They kept me informed on what time they would arrive due heavier than normal traffic in the rain. They did an excellent job of cleaning my house. ZaLisa, the owner, even had great ideas to help keep me and my home organized. I highly recommend using Think Green Cleaning and we will definitely be using them again.
PaintItClean INCPaintItClean INC
Lateesha M.
Brittany was very responsive however, her cleaners arrived 30 minutes late and sat in the car and ate their breakfast for about another 5 minutes. I wasn’t even gonna mention it to Brittany however, the young lady assigned to clean the wet areas missed quite a few spots (light fixture, behind the trash, food stain on floor, kitchen windows, top of washroom machines, etc.) My Mom was here and cleaned the areas that were missed. When Brittany called to inquire about the outcome, I advised her of the missed areas and she was suppose to reimburse a portion of the cleaning fees which never occurrred. We were in the process of prepping the house to sale and had buyers coming the very next day. I was disappointed in the fact that she did not keep her word but chalked it up due to all of the other items we had to worry about to prepare for the house showing.
Partners in Grime Cleaning LLCPartners in Grime Cleaning LLC
Amy S.
Ms. Vanessa did a great job on a deep cleaning. I was moving my family into what was a rental property. I’d had lots of renovations done and the home hadn’t been cleaned in awhile. Ms. Vanessa made the house look like new. She was super personable, professional and worked hard to make sure I was pleased and my goals we discussed were met. I’ll be hiring her again for other projects.
The King's Domain Cleaning ServiceThe King's Domain Cleaning Service
Amber D.
I just purchased a home that had been vacant since July and it was a lot of cob Webs and bugs in the home. I purchased foggers and had a deep cleaning scheduled. When I moved into the home everything felt so much cleaner! It took her about 4 hours to clean the house which I thought was great I felt like she really took her time cleaning the home it made me feel better because of my newborn baby! She also came same day for me I was freaking out because I thought water would be cut off before I could transfer it and she made sure she came before the water was cut off and she called and sent pictures after her clean
Fresh Cleaning SolutionsFresh Cleaning Solutions
Jeff F.
I am retired Command SergeantMajor, and conducted many room and barracks inspections. These guys are the best I couldn’t have clean my house this good in two days myself. I strongly recommend them to anyone and for the value you can’t beat the price. I will have them come back every month and have already made referrals to others.
Home Sweet CleaningHome Sweet Cleaning
Kimyatta W.
I’m always grateful when someone can help me do something that either I can’t do because I don’t know how or because I’m overwhelmed and can’t seem to get it done. The latter was the case here. I needed a deep clean in my apartment and I found C & A. Cynthia and her crew came in, saw what was needed and went above what I asked. I am ecstatic that my house is clean…smells good and is dust and cobweb free! Her rate is incredibly affordable! These ladies did a phenomenal job! Will definitely call again. Already referred a friend.
C & A Cleaning CrewC & A Cleaning Crew
Tee N.
This was a very unpleasant experience. The service we requested was standard cleaning with the additional fees for fridge cleaning, windows, folding and organizing of clothing. The actual cleaners who came in were very nice but couldn’t speak English so they didn’t understand what we were asking them to do. The person who we initially spoke with on here was the one translating to them over the phone. This was very unprofessional as the person who runs the operation should have accompanied the crew to ensure that they understand everything that needs to be done after they walk through the house to see what needs to be done, so there is no misunderstanding or confusion. As they were cleaning, they skipped over A LOT of things that normally would be included in the standard cleaning ( sweeping, mopping, dusting).. for example the bathroom was cleaned but the floor mats were never moved out the way... so when I went to check there was still hair under them! I’m not sure what was translated to them because I had to actually call the owner and tell her to tell them that they were missing some stuff... even after the phone call the stuff was not completed. After they left I had to vacuum, mop, dust and wipe down countertops in the kitchen etc. They did a good job folding and cleaning the shower and tub but everything else was very subpar. I shouldn’t have to clean after you if I’m paying for your services. I definitely believe that the language barrier was a huge issue. When I expressed my concerns to the owner after they left, the response was... “oh organizing and folding is extra charge... and you told me it was 2 baskets of clothes” this was shocking to me because I already knew it was an additional charge which I was paying for.. I was asking why there was so much that wasn’t cleaned if I was asking for it to be done.. the stuff that was left uncleaned is apart of standard cleaning ( sweeping, mopping etc) even after I called to let her know, they still didn’t do it... I had to stop them before they left to ask them to mop the floor because it was still dusty! needless to say i will not rehire this crew simply from the response I received from the owner after expressing my issues. The cleaners were very sweet and I know it was just a language barrier issue but I fault the owner for this because they should’ve had someone to accompany them to explain and see what needed to be done instead of over the phone without ever seeing my house. I really hope they fix this issue or they will have many unpleasant experiences in the future. I don’t recommend giving quotes without seeing the actual home/requirements.
GEM OUTDOOR SOLUTIONS L.L.CGEM OUTDOOR SOLUTIONS L.L.C
Lila W.
UNPROFESSIONAL. Beware! She scheduled with me for this morning. Came into my home with a 13 or 14 year old (no prior information about bringing a child assistant - at that age, they make messes not clean). I gave them a tour and showed them where everything is. She went to her car "for a sec" and then drove off. No word nothing. Now it was not because my house is a mess; my home has been cleaned every 2 weeks for years; plus, no pets, no kids, just one adult. She wasted my time as I could certainly have had others today. I will likely contact Thumbtack as something may come up missing. Where do they get such rude and inconsiderate persons.
PAIROFDIAMONDS21, LLCPAIROFDIAMONDS21, LLC
Lashantz w.
So we moved into a home that should have been cleaned before we arrived but it was a complete mess! I reached out to Nikki and she responded pretty quickly with a great price and said she was available to come the next morning. She and her husband arrived and did a walk around of the house, which I just knew the price would go up seeing how much cleaning need to be done. It did not! They were amazing! Not only we’re they professional and treated our home with respect they got everything like new in just a few hours. Me and my husband were upset handling everything that comes with a new move that could go wrong and we felt like a weight was lifted off our shoulders when they were done. If this review hasn’t said it clear enough, choose them! If we ever need them again in the future we will give them a call. I’ve already recommended them to my cousin who was considering a cleaning service.
The Colberts Housecleaning ServicesThe Colberts Housecleaning Services
Lake C.
Tiffany and her team was definitely wonderful to work with. From the initial contact with the communication regarding scheduling and discussing what customized services I wanted, Tiffany exceeded 5 stars. Her team arrived very politely and friendly and immediately started working. They definitely worked together as a team and had a good strategy. Big plus was the fact that they made sure I was 100% satisfied with everything before leaving. This is my 1st time using Thumbtack for house cleaning services and I am very very very happy with the end result. Tiffany, I wish you all the very best and I will be returning!
Rare Perfection Cleaning LLCRare Perfection Cleaning LLC
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Everything you need to know about house cleaning services.

Professional cleaning services vary depending on the company, but they all have the same goal: relieve the homeowner from the burden of day-to-day and special occasion cleaning tasks. 

Common cleaning services.

Here are just a few house cleaning chores that professional cleaning services offer:

  • Window washing
  • Oven cleaning
  • Fridge cleaning
  • Cobweb removal
  • Floor sweeping and mopping
  • Vacuuming
  • Toilet, shower and tub cleaning
  • Bed linen replacement
  • Pet hair removal
  • Blinds and baseboard dusting 
  • Blinds and baseboard dusting Blinds and baseboard dusting 
  • Countertops, furniture and cabinet cleaning

What are the different types of house cleaning?

There are several services offered by professional house cleaning companies, each suited for a different purpose. Some of the most popular types of house cleaning include:

  • General or regular cleaning, which is a basic cleaning typically done on a weekly or monthly basis
  • Deep cleaning, a detailed cleaning with more intensive work than a standard clean.
  • Move-in and move-out cleaning, another detailed service that prepares a home for residents moving in or out.
  • Green house cleaning, which is a service that uses environmentally friendly cleaning supplies and products.

Aside from the type of cleaning services available, homeowners may also choose daily, weekly, monthly or one-time house cleaning services.

Benefits of hiring house cleaning services.

Hiring a house cleaning service allows you to enjoy your home and focus on doing other tasks. Whether you have a demanding job, are juggling the needs of a large family or just want to experience the serenity of a clean home, hiring a house cleaning service can help. 

Questions to ask house cleaners.

Before you hire a house cleaner, be sure to ask them a few questions. For example:

  • What’s included in your services?
  • Do you charge extra for any other cleaning services?
  • Are you comfortable working in homes with pets?
  • How flexible is the cleaning schedule? For example, can we skip a few days or a week if we are away on vacation?
  • Do you have any specific cleaning recommendations for my home?
  • Will you bring cleaning equipment and cleaning products, or will you use mine?

How to get house cleaning cost estimates.

You can get a variety of price and cost estimates from house cleaners near you on Thumbtack. Here, you'll find a number of professional cleaning services as well as their reviews from customers, photos of homes they’ve cleaned and more details about their services. 

How to find the best house cleaners near you.

Finding the best house cleaning services is a matter of figuring out what you need and finding a professional who meets your requirements. Start by choosing house cleaners with high ratings and mostly positive reviews. Then, get price estimates from several cleaners near you.

Why hire professionals on Thumbtack?
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