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Find a house cleaner near you

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

What should I ask a house cleaner or maid before hiring them?

There are many questions to ask a cleaning service before you hire them to make sure they’re the right fit. These questions might include:

  • How much do you charge?
  • How do you set your prices -- per hour or per square foot? Or, do you charge a flat rate?
  • What is your past work experience? Can I see a list of references?
  • Are you accustomed to working with different home or apartment types and sizes?
  • Can you work with children or pets in the house?
  • What types of cleaning products do you use?
  • Do you bring your own cleaning supplies and products?
  • How often can you clean my home?
  • Is there anything you recommend I do (or don't do) to my home before you arrive?

For more tips on how to hire the best maid or house cleaning service, read our smart hiring guide.

How much is a house cleaning?

The national average cost for house cleaning ranges between $25 and $50 per hour, per cleaner. However, the cost of house cleaning services near you might be different.

House cleaning prices vary based on how many square feet your home is, how dirty your house gets and how often the cleaning service comes. And, prices can be lower in areas with a lower cost of living, higher in big cities or affluent regions.

Some companies charge a set amount — such as 5 cents — per square foot, with a minimum amount, such as $100. You may save money by increasing the frequency of your house cleaning visits. Often a company will charge you less per cleaning when you schedule more cleanings per month. The cost advantage rewards your loyalty, and also reflects the fact that more frequent cleanings make it easier to maintain a high level of cleanliness in your home. A housecleaning service may charge more for the first visit or for one-time services than for recurring cleanings.

To learn more about the cost of house cleaning, visit our House Cleaning Cost Guide.

Reviews for Ashburn house cleaners
Thumbtack Customer
Heather and Tiffany did an outstanding job cleaning my house. My floors haven't looked this good in years! They cleaned my mom's house today and it looks great.
Heather's Cleaning ServicesHeather's Cleaning Services
John J.
Thank you for cleaning the dusts around the house.
Double UDouble U
Thumbtack Customer
I worked with Doris Salazar and she and the other person on her cleaning team did an amazing job cleaning my house. Doris showed up promptly on time and there was such attention to detail in cleaning. My house was sparkling clean and looked brand new again! I plan to use their cleaning services again and I would highly recommend A & D Cleaning Services!
A&D Cleaning ServicesA&D Cleaning Services
Angelica S.
Great experience working with them for a move out clean and house looked great afterwards!
Mint Maids of Oklahoma, LLCMint Maids of Oklahoma, LLC
Carolyn T.
Maria did an amazing job today. She cleaned and cleaned and cleaned! So pleased with her attention to detail and the house has never been cleaner! I booked her in two weeks! I’d recommend her!
Maria’s cleaning ServicesMaria’s cleaning Services
Beth B.
Maria cleaned our house for the first time and did a very thorough job. We have hired her for regular cleanings. She does excellent work!!
Maria’s cleaning ServicesMaria’s cleaning Services
Amber A.
Kim did a great job of cleaning my house. She arrived on time and did everything I asked. I have hired her for cleaning every two weeks.
Kleaning by KimberlyKleaning by Kimberly
Blair H.
Amazing work! This is the best my house has ever been cleaned, she paid such close attention to detail and making sure everything was spotless! She cleaned my house from top to bottom and made it feel like a home again, and she was super sweet! :) Can't wait for her to come back.
You've Got It Maid!You've Got It Maid!
Thumbtack Customer
I was not home the day they came in to clean, but when I got home the next day day I could instantly tell they cleaned. My house smelled clean and it looked good. Thank you. I will use them again.
Perfect Homes Interior DetailingPerfect Homes Interior Detailing
Sarah F.
We were gone on vacation and Sally did an awesome job deep cleaning our house! Very trustworthy and reliable.
Sally's House CleaningSally's House Cleaning
Allie P.
Cynthia is the best! She did a fantastic job doing a move out clean for my 4 bedroom house. I would recommend her services to anyone looking for a hardworking and punctual cleaning professional.
New Moon Cleaning LLCNew Moon Cleaning LLC
Blair H.
Maria goes above and beyond! My house is spotless after she cleans. She is very professional and has amazing prices!
Maria’s cleaning ServicesMaria’s cleaning Services
ABBY B.
Our house looked fantastic! They even took the time to clean the furniture and washer and dryer! We will definitely be using them again!
Sister Sister Cleaning Solutions LLCSister Sister Cleaning Solutions LLC
Yue M.
A.C.T helped me with move cleaning. They are very professional. I have to move without meeting them but I received pictures of my cleaned apartment. The apartment is definitely cleaned and they did a great job. It's of great value. I wouldn't hesitate to recommend them for anyone who need a house cleaning.
A.C.T (Absolute Cleaning by Tori)A.C.T (Absolute Cleaning by Tori)
Lisa S.
I contacted Spick and Span early this morning looking for a last minute deep cleaning for a house my daughter is moving into near OU. Leslie contacted me immediately and said they had a cancellation for today and were available. Leslie and her husband met us at the house within a couple of hours and were truly a god send. They went right to work tackling dirt and grime that had been in the house for years. They worked quickly and efficiently. They scrubbed floors, base boards, window coverings, cupboards, toilets, showers and more. Leslie even loaded food into the pantry that I had asked her to wipe down for me. When they were done, the house looked and smelled so clean! I felt so much better about my daughter moving into the house. I’m thinking we may even have them back once or twice during the semester to help keep the house clean. I would highly recommend Leslie at Spick and Span for any cleaning needs. They were life savers today!!!
SPICK & SPAN CLEANINGSPICK & SPAN CLEANING
Thumbtack Customer
Maria cleaned my home very thoroughly and professionally. Everything was shiny and clean when she left and the house smelled wonderful! She even swept the front porch which I hadn't asked her to do. I will continue to use her excellent cleaning services.
Maria’s cleaning ServicesMaria’s cleaning Services
Maureen S.
They did a great job cleaning a house I moved out of. They kept me up to date and I am very happy with their quality of service.
SPICK & SPAN CLEANINGSPICK & SPAN CLEANING
Nani M.
Kimberly did a moving out cleaning for me. She and her team did an exceptional job. I could smell how clean the house was walking up the driveway. Her prices are very reasonable for the job. Thank you, Kimberly!
Kleaning by KimberlyKleaning by Kimberly
Sarah O.
Kimberly came to our house and cleaned top to bottom. She was very kind and exceptionally thorough. I will definitely use her again in the future when needed.
Kleaning by KimberlyKleaning by Kimberly
Megan D.
The attention to detail was phenomenal. My house hasn’t been this clean since we moved in. Maria and her team were amazing. Absolutely will have them back.
Maria’s cleaning ServicesMaria’s cleaning Services
Melinda R.
My house was very dirty due to ankle surgery. They got it cleaner than it has been in a long time! Thank you! I will use again in the future.
CECO Cleaning Llc.CECO Cleaning Llc.
Carol H.
This amazing couple did THE BEST cleaning job on our house! They were gracious and kind and Covid-careful and extremely thorough and easy to talk to about what we needed!
Dorothy May Cleaning Co. LLCDorothy May Cleaning Co. LLC
Ann C.
I’ve never had a more wonderful person to help me. Maria is absolutely great. She did much more than I expected. My house is clean and organized.
Maria’s cleaning ServicesMaria’s cleaning Services
Pam C.
Sistersisters Cleaning did a great job at our new house in Norman. I liked how they worked together and got it all done in timely manner. Definitely use them again.
Sister Sister Cleaning Solutions LLCSister Sister Cleaning Solutions LLC
Stephanie M.
I hired Sally and paid Sally for a deep clean but she did a basic cleaning. A lot of surfaces were left untouched, I had to remind her to do the oven and fridge which still didn't really get cleaned. Pretty much I paid double for a basic cleaning even though I was upfront about what I was looking for. I saved up for this cleaning and am so disappointed. I can clean my house and do on a regular basis. Sally walked into a rather clean home to begin with. I was looking for a deep clean and didn't get it, sigh. Lesson learned I guess.
Sally's House CleaningSally's House Cleaning
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Why you should hire a house cleaner

Hiring a professional house cleaning service can be worth the investment, whether you need someone to clean your one-bedroom apartment or four-bedroom house. You can receive services on an agreed schedule, like monthly or weekly house cleaning. And many house cleaners and maid services offer different services, such as deep cleanings and move-out cleanings. Compare the best house cleaners in your area. Find out what customers had to say in their reviews, and ask a few house cleaners for a free price quote before hiring a pro.

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