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Philip is aces in my book! My computer completely shut down on me. I couldn't even log in and I was in the middle of three deadline driven projects. Philip was the only technician who asked additional questions in response to my post in an attempt to learn more about my problem. He took the time to answer all of my questions. He was courteous. He was prompt. He put me at ease which was very difficult considering I was handing over my life to someone I just knew from an online profile. I'm very glad I decided to go with Philip. He fixed the problem. He delivered my laptop back safely the same night. He was also very personable and we even shared similar opinions on software subscriptions. I would definitely use Philip's services again.
Chris was fantastic! I waited until now (about a month after Chris helped me) to write this because I wanted to make sure I could explain just how invaluable he was to fixing my PC. He was able to identify the problem to a specific part, which allowed me to replace that and get my computer up and running again! He was very willing and able to answer all my questions and I even learned something about computer repair. Could not recommend him more.
The issue to my laptop was resolved, and while my laptop was being fixed I was given a loaner laptop, which helped a lot. However the time it took to fix my laptop took a little longer than expected, but i haven't had any issue with the laptop since it was fixed. Overall, it was a positive experience.
Definitely would recommend the Eldest Geek. I actually gave Mr. Baker a two fold project - transfer files from my old laptop to a new laptop then also try to fix the old laptop with the cooling fan error. I couldn't get the old computer to move past the error message - it would just shut down. I needed the files to work on my college course. Even though it was New Year's Day, Mr. Baker made himself available to transfer the files within an hour of dropping it off. He communicated throughout the process. He also suggested a better virus protection and loaded it up. Currently he is assessing the status of the old lap and preparing the free estimate on the repair costs.
Dmitry of Astra was able to both solve my computer networking issue and take action towards help ensure it wouldn’t recur. He also helped me solve and move towards solving (for an issue involving a cable) a few of our home’s longstanding computer and printer issues that we had just been living with. He was capable, respectful and pleasant, and I recommend him highly.
I hired Marcus to help with a screen repair for my laptop. Marcus was a pleasure to work with! When I first posted my issue on Thumbtack, he responded quickly and said he would be able to fix the problem. He was readily available to repair my laptop at my convenience and he was a great communicator. I knew I could reach him by phone or e-mail anytime! The actual repair itself took about 15-20 minutes! It was so effortless. I’m extremely happy and satisfied with the entire process; from getting an initial estimate, to setting up the appointment, getting my laptop repaired, and how easy the payment was at the end of the process. Five stars! Marcus and his team were so nice. I would surely hire them again for any and all my computer needs! Thank you IQ Computer Services!
Good communication and kept me informed and updated about any delays. He was courteous, professional, and friendly. He was able to quickly get my issues resolved, hook up my desk top,laptop, and printer, and link everything to the printer. When testing the printer, it would not print, so he explained why the printer was not printing, tried to fix it, and explain to me what the problem was. I will definitely use him again. And, best of all, he had the best price.
I am delighted to be able to write a testiminial for Dallas Smith. He has been an immeasurable help to me for over a year now, and I'm sure I will continue to use his help as long as I use my computer. He set up a laptop for me and, recently, built a wonderful new computer for me which serves my computer needs very well. Dallas is always very accessible by phone and always arrives for appointments on time. His has a very pleasant manner and appearance. It is very obvious that he is highly qualified in the computer field and willingly answers my questions in terms which I can understand. He never skips over things and makes sure I really do understand. He is a very patient teacher. I find his costs to be reasonable. My use of the computer is certainly more enjoyable and rewarding because of Dallas. I highly recommend him.
Kem: Came over the same day I needed help and was able to build the Windows 8 recovery drive I needed for my laptop. While we were unsuccessful in getting into my files that was only because of Bitlocker (always keep your Bitlocker recovery key and keep it separate from your computer and as we found out, if you want your data secure use Bitlocker. It is pretty much impenetrable). Anyhow, Kem was very professional and knowledgeable and I would definitely hire him back if I have anymore problems. It was a pleasure to work with him.
Mark did an awesome job. He gave me two quotes and explained the differences. He did the job really quick (a repair on the power connector for a laptop) for what he quoted. He went out of his way to pick up the laptop and deliver it to me. I would use Mark for any future computer repairs.
Installation and Configuration of monitoring system superbly done. Have always used accuratecomputer for our business electrical, electronic and computer installation needs and very affordable i would say.
I was impressed by Roland's bid proposal. He identified the potential problem and it turned out to be correct. He had the correct parts and fixed the problem in a short time. He also fixed another problem I was having with my security. I would call him again.
I had an issue with my laptop where I seemed to have a virus and ads were popping up every time I clicked on something. I wasn't sure what to do about it so I had asked Neel to help me fix it. I called him up one day and he walked me through the process step by step. He made the process very simple and helped me understand what I was doing. He definitely has the knowledge and skills needed for technical issues. I would recommend him to anyone having computer issues!
Great service and people. Highly recommend if ur looking for trusted good work. Got my laptop repaired in 2h
My computer was running slow and DM Online services went in remotely and cleaned up all the issues. Now it is running like new. It only took about 45 minutes. The nice thing was I didn't have to take my computer to a facility to have it worked on thus being without it for days. The tech I had was very professional and knew what he was doing. I would recommend DM Online services to anyone having issues with their PC.
I contacted Gray's to fix my HP laptop. It was running slow and Grey's was able to fix it. She was very efficient and gave me recommendations on how to keep it running properly. I would highly recommend Grey's . I was very satisfied with her service!
I placed a request for help with my laptop through Thumbtack during the fall of 2014. My system crashed many times over the course of a few days and finally would not fully boot. Mr. Paarlberg quickly replied to my request offering a quote and information about possible solutions to my problem. His quote was far more affordable than the others who responded. Additionally, he mentioned that he would be willing to try multiple options to avoid reinstalling my OS or having to replace the HD. Mr. Paarlberg made arrangements to obtain my laptop immediately and even offered to pick it up from my residence. He quickly backed up my data, diagnosed the problem, and offered me a couple options. Unfortunately, it turned out that my HD was badly damaged and needed to be replaced (the machine is rather old). The chosen option was completed in less than a day and my machine was promptly returned. Mr. Paarlberg suggested an alternative OS to what I was previously using and went well above any possible expectations in meeting with me to explain his work and the new system. Additionally, he included a number of great (FREE) resources to learn more about the new Linux system. I am thoroughly pleased with Mr. Paarlberg's work, suggestions, and turnaround times. Additionally, the entire repair/system replacement was far less costly than I could have ever imagined. In general, I had a great experience having my system restored by Mr. Paarlberg. I wholeheartedly recommend his services.
The best service. Courteous and efficient. VERY happy with the care and attention to my computer in a timely manner. I will use them going forward and would recommend them to anyone.
I've known Paul Lozovsky for 20 years...he is the owner of Ace Computer. He taught me everything i know about desktop computers. But due to my failing health, and poor eyesight, I farm out a lot of work to him. Two weeks ago, I dropped my laptop because my hands were sweaty. Dropping the unit caused the hard drive to fail. I gave Paul a call and he said to bring it to his shop. He ordered a new, very good hard drive, which he got at a good discount. He knows I live on a fixed income, now that I am retired. He not only put the new hard drive in, but he did a clean install of my operating system, recovered my data (which I really needed, and reinstalled my basic programs and utilities. The laptop works better than itdid when I bought it. Paul's prices are very reasonable and his turn around time is fast. He will do the work on site, if possible or bring your broken unit to his shop and return it when finished. Paul is fully certified in every computer and networking service. I recommend him highly!
windcomputing thank u for fixing my Dell xps I went to bestbuy they charged me $69.99 for diagnose but not able to figer out what's wrong U mr.solomon got to point like a doctor and fixed I believe u should educate bestbuy in Gaithersburg tech in fixing it first time U are the man
I had issues with my PC and laptop and Jesse did on-site service for my PC. He took the laptop and within 48 hours I had it returned to me. Jesse was very professional, efficient and reliable. Also, he resolved my home computer issues and even made sure my wireless router was set up accurately. He set up my wireless printer, too! Thanks, Jesse! ComputerPro is awesome and will definitely be my resource for future computer and networking needs!