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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do movers cost?

When accounting for moving costs, you can generally expect to pay around $30 to $50 per mover, per hour. However, these costs could change and you should compare movers in your city to estimate the true cost of your move.

Moving companies usually provide a team of at least two individuals depending on the size of the job and the objects to be moved. This hourly rate also changes with driving distance. And, moving specialty objects such as pianos can also drive up the cost. Some moving companies may provide a free estimate even offer a flat rate if the job.

For more information on moving costs, read Thumbtack’s cost guide on movers.

Can I use digital payments to pay for moving services?

Most local moving companies are likely to accept some form of digital payment. Particularly with the COVID-19 pandemic, more companies are likely to conduct transactions through platforms like PayPal, Zelle, Square Cash, Venmo, Google Pay and more. 

To ensure the mover accepts a platform you can use, you can peruse the mover’s online profile and see what is listed there. You can also ask the mover about payment policies during a consultation call.

What’s the best way to set up a consultation or an appointment with a mover during the COVID-19 pandemic?

If you’re trying to set up a consultation or an appointment with a mover during the COVID-19 pandemic, make sure to use digital tools to avoid exposure. When searching for movers online, ask if they’d be willing to do a video chat to assess the size of your move. This will be in place of the typical “walk-through” they perform, and they may be able to give you a price quote. You can also discuss safe strategies for completing the job during your call or video chat.

How can I find out if a mover is considered an essential COVID-19 service provider?

Your local city or state’s government website is a great resource if you’re trying to figure out whether a mover is considered an essential service provider during the COVID-19 pandemic.

For a source of national guidelines, visit the CISA website’s Identifying Critical Infrastructure During COVID-19. On this page, you’ll find 16 categories of critical infrastructure sectors. But note that some -- not all --  jurisdictions follow CISA’s definitions of critical infrastructure. 

Does a mover need to enter my home?

A mover will likely need to enter your home -- unless you’ve placed all of your belongings outside beforehand. To stay safe during the COVID-19 pandemic, you might to consider keeping all (or most) of the work outside and/or having at-risk individuals leave the house while the movers work. 

You can minimize exposure by doing a preliminary walk-through by video call instead of in person. Discuss your options with the top movers near you before hiring one.

Do movers offer remote or virtual services?

Movers generally need to be present to do their job. But if you come across a mover’s profile that states they’re offering remote services, you can contact them to see what those services include. 

Are there ways to be safe if I hire a mover when social distancing?

If you decide to hire a mover, consider making adjustments to accommodate current guidelines. This may involve staying outside while the mover works inside your home or letting the mover handle only parts of the move.

It’s important to follow social distancing guidelines while performing any service work. For example, do not make physical contact with the movers, maintain at least 6 feet of distance between you at all times, and use digital payments instead of cash or a check.

What is considered a local move vs. a long-distance move?

Local moves are among the most common moves. Unlike a long-distance move, a local move is typically less than 50 miles and does not cross state lines. Generally, a local move only takes one day, and movers tend to charge by the hour. 

The definition of a long-distance move may vary depending on the moving company. Generally, a long-distance considered to be any move of 400 miles or more. However, some say a long-distance move is over 50-100 miles. 

Local Move

A move under 50 miles

Long-Distance Move

A move over 50-100 miles or over 400 miles; may also be called an “interstate move” or “out-of-state move”

Out-of-State Move

A move that crosses state lines; may also be called an “interstate move” or “long-distance move”

Interstate Move

A move that crosses state lines; may also be called an “out-of-state move” or “long-distance move”

Intrastate Move

A move that begins and ends in the same state, typically beyond 50 miles

Interstate moves require additional legal preparation and will incur additional costs for distance, the amount and weight of your items, the preparation required and various other factors. Moving companies tend to do an initial weighing of the truck, which you should be present for.

A move that crosses state lines is considered an interstate move or an out-of-state move. Contrast this with an intrastate move, which begins and ends in the same state, but is typically above 50 miles. 

To determine whether your move is local or long-distance, contact the best movers in your area.

 

 

How much does it cost for long-distance movers?

Long-distance movers transport your belongings across the country for you. No more renting a trailer and road-tripping from state to state with your entire house hitched to your bumper. Long-distance movers make the move happen so you can fly to your new home, suitcase in hand, and wait for your furniture to arrive. Nationally, the average price range for long-distance movers is $1,490-$2,230. The distance you are moving and the number of cubic feet the movers have to transport will both affect cost. Another factor in long-distance moving costs is whether you choose to pay for an exclusive move or a consolidated move.

In an exclusive move, which is more expensive, your belongings are the only cargo on the moving truck. The movers travel directly to your new house and deliver your belongings on a scheduled day. A consolidated move is more affordable because the movers transport your belongings along with those of other people, saving them time and gas — which means you save money. The downside is that your belongings typically arrive with a two-week delivery window rather than on a prescheduled day. Read reviews to make sure you can trust the company with your possessions to ensure a peaceful moving process.

Can you move furniture by yourself?

You might be able to move smaller items like nightstands, small desks, chairs and small tables by yourself. However, it’s best to get a professional mover near you to move larger items such as couches, dressers, armoires and televisions. 

If you do decide to move furniture by yourself, carefully lift and lower items and take your time.

Reviews for movers
Derek D.
I highly recommend H-Movers. The crew was fast, efficient, and professional. No matter if your move is large or small the company is all about the customer. Eduardo and the team were amazing. Michelle kept me informed through the entire process. Don't wait, schedule H-Movers early. A quality company like H-Movers is very busy. If I had to move again this is the moving company I will call.
H-MoversH-Movers
Shirley b.
The movers were punctual, polite, and moved the appliances from utility room to the kitchen on same floor with out any damage. The movers did good work as requested.
hanleysmoving.comhanleysmoving.com
Thumbtack Customer
They moved non-stop and were extremely polite and courteous. We'll be recommending to all friends/family planning moves soon.
H-MoversH-Movers
Eniayo e.
Moved the swing set same day of call with multiple guys. Would hire again as I believe they have an army and the ability to move mountains if you need them to
Hanley’s Landscaping & Snow RemovalHanley’s Landscaping & Snow Removal
Thumbtack Customer
Moved 2 rooms of mother's furniture from assisted living to storage. Quick, and efficient. Would definitely hire them again if I need to move something else.
Baystate Express, IncBaystate Express, Inc
Scott J.
Round the Clock Moving was fantastic for my long distance move. True to their name, they were easy to communicate with and available at all times. Movers were fast, professional, and careful with all of my belongings. On top of all of this, pricing was very competitive with no hidden upcharges or additional fees. I'd highly recommend them!
Round The Clock MovingRound The Clock Moving
Justin C.
Eduardo and his team showed up, assessed what needed to be done and got to work right away. Hardworking team of movers, very friendly & courteous, would definitely recommend them to anyone. I've moved many times and H-Movers have been the best I've had the pleasure of working with.
H-MoversH-Movers
Kathleen C.
These movers were wonderful. They made the moving experience stress free. I can't say enough about them. Would highly recommend them for their value, professionalism and hard work.
Top concierge moving and cleaning services, INCTop concierge moving and cleaning services, INC
Thumbtack Customer
No problems with my move! All the guys were great.
H2H ServicesH2H Services
Helen R.
I canceled Hanleys Moving. Very uncertain of that Moving Company communication was not that great you had to use texting to communicant verbal communication not that great either. I did not have a good feeling about this company.
hanleysmoving.comhanleysmoving.com
Thumbtack Customer
When I was told I had 2 weeks to find a new place, H-movers were available in a pinch. The movers themselves were courteous, polite, and extremely professional! Will definitely recommend to any and everyone!!
H-MoversH-Movers
IRENE S.
I will definitely use H-Movers again. They did a great job.
H-MoversH-Movers
Helene D.
This team did an exceptional job moving my piano, absolutely an amazing work.
All-Pro Piano MoversAll-Pro Piano Movers
Brittney R.
My husband and I moved last weekend. We had Born to Move move all our large furniture and delicate items. They were very professional and prompt from the start of the process. They were on time, worked hard and were careful with our items. The estimate they gave me was in line with the actual cost at the end. No surprises. We had an excellent experience with them and would recommend them to anyone!
Born to MoveBorn to Move
Shirley b.
The movers did a great job! Honest pricing for 1/2 hour projects!!
hanleysmoving.comhanleysmoving.com
Thumbtack Customer
Joe and his partner were fantastic movers! They unloaded our packed POD into our home in just under 2 hours!!!Joe's communication was great throughout this, he was punctual, and very professional. Would highly recommend this team in the future for anyone's moving needs!
H2H ServicesH2H Services
Thumbtack Customer
It was a good experience and very experienced movers. I would use them again and recommend them.
Murray's Moving and Storage Inc.Murray's Moving and Storage Inc.
Thumbtack Customer
Nice folks and took a good care of my items while moving to my new address
H-MoversH-Movers
Jennamarie L.
Would give zero stars if I could. I was initially very excited about this job due to all of the high reviews and positive conversations that I had with the owner. I had my appointment confirmed the day before. On appointment day, the movers were supposed to arrive at 8am. I had not received any correspondence- email or phone call- to indicate when the movers were arriving or if they were on their way. At 815, no movers were there and so I called the owner. When I asked if the movers were delayed I was told they weren’t coming and didn’t have enough men to perform the job. I received NO phone call or notification that the job wasn’t going to be performed. Moving is already an extremely stressful time and to not even contact your customer when you are not showing up is beyond unprofessional and extremely rude. I had to call them to find out they weren’t performing the job. I felt completely blindsided and had to scramble to find movers as I needed to be out of my apartment today. Horrible customer service.
DA Family MovingDA Family Moving
Thumbtack Customer
The 2 guys assigned to carry out my move (Dave and Shaun) were fast and very professional.
Real Deal Van Lines, Inc.Real Deal Van Lines, Inc.
Donald E.
Eduardo called me the morning that he was suppose to move us and said that he was running late because two of his men didn't show up but he and two men would be there in 15 minutes. He never showed up!! I tried his cell phone and his office number four or five times and left messages, he would not call back. Do not recommend this Guy, there is no excuse for this behavior. Called Gentry movers and they had us moved in three days. They were great!!!
H-MoversH-Movers
Thumbtack Customer
H-Movers helped us move from a basement apartment to our condo. They were very friendly and professional. They did a terrific job and even put the top on our entertainment center which my husband and I wouldn't have been able to do since we're elderly. They were very careful with our furniture and had us make sure they had taken everything and then had us make sure they had delivered everything. I would definitely recommend them for anyone needing movers.
H-MoversH-Movers
Thumbtack Customer
I was a little concerned about hiring H-Movers after reading a few bad reviews on Yelp (saying they didn't show, and were rude/unprofessional), but I am glad I hired them - those bad reviews must have been about another company! They were very polite, prompt, and professional, taking every care with my husband's and my possessions. Not a scratch on any of our new furniture, not a single item damaged in any way. Their moving rate for 3 men was VERY reasonable ($130/hour for a Saturday move!) and they were able to schedule us for the afternoon, as requested. Furthermore, they charge a low. flat rate for travel (and travel time is taken out of the total time charged). I would use H-Movers again and highly recommend them to others (and I am extremely hard to please!).
H-MoversH-Movers
Jolene d.
The crew did a great job. They unloaded the POD and had handled moving heavy furniture with no problems. I would definitely use them again.
hanleysmoving.comhanleysmoving.com
Thumbtack Customer
All of the guys that helped out with my move were awesome! I would definitely use them again and will recommend out to friends and family for sure.
Po's Moving & StoragePo's Moving & Storage
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