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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a mover during the COVID-19 pandemic?

If you’re trying to set up a consultation or an appointment with a mover during the COVID-19 pandemic, make sure to use digital tools to avoid exposure. When searching for movers online, ask if they’d be willing to do a video chat to assess the size of your move. This will be in place of the typical “walk-through” they perform, and they may be able to give you a price quote. You can also discuss safe strategies for completing the job during your call or video chat.

Are there ways to be safe if I hire a mover when social distancing?

If you decide to hire a mover, consider making adjustments to accommodate current guidelines. This may involve staying outside while the mover works inside your home or letting the mover handle only parts of the move.

It’s important to follow social distancing guidelines while performing any service work. For example, do not make physical contact with the movers, maintain at least 6 feet of distance between you at all times, and use digital payments instead of cash or a check.

How can I find out if a mover is considered an essential COVID-19 service provider?

Your local city or state’s government website is a great resource if you’re trying to figure out whether a mover is considered an essential service provider during the COVID-19 pandemic.

For a source of national guidelines, visit the CISA website’s Identifying Critical Infrastructure During COVID-19. On this page, you’ll find 16 categories of critical infrastructure sectors. But note that some -- not all --  jurisdictions follow CISA’s definitions of critical infrastructure. 

Can I use digital payments to pay for moving services?

Most local moving companies are likely to accept some form of digital payment. Particularly with the COVID-19 pandemic, more companies are likely to conduct transactions through platforms like PayPal, Zelle, Square Cash, Venmo, Google Pay and more. 

To ensure the mover accepts a platform you can use, you can peruse the mover’s online profile and see what is listed there. You can also ask the mover about payment policies during a consultation call.

Does a mover need to enter my home?

A mover will likely need to enter your home -- unless you’ve placed all of your belongings outside beforehand. To stay safe during the COVID-19 pandemic, you might to consider keeping all (or most) of the work outside and/or having at-risk individuals leave the house while the movers work. 

You can minimize exposure by doing a preliminary walk-through by video call instead of in person. Discuss your options with the top movers near you before hiring one.

Do movers offer remote or virtual services?

Movers generally need to be present to do their job. But if you come across a mover’s profile that states they’re offering remote services, you can contact them to see what those services include. 

How much does it cost for long-distance movers?

Long-distance movers transport your belongings across the country for you. No more renting a trailer and road-tripping from state to state with your entire house hitched to your bumper. Long-distance movers make the move happen so you can fly to your new home, suitcase in hand, and wait for your furniture to arrive. Nationally, the average price range for long-distance movers is $1,490-$2,230. The distance you are moving and the number of cubic feet the movers have to transport will both affect cost. Another factor in long-distance moving costs is whether you choose to pay for an exclusive move or a consolidated move.

In an exclusive move, which is more expensive, your belongings are the only cargo on the moving truck. The movers travel directly to your new house and deliver your belongings on a scheduled day. A consolidated move is more affordable because the movers transport your belongings along with those of other people, saving them time and gas — which means you save money. The downside is that your belongings typically arrive with a two-week delivery window rather than on a prescheduled day. Read reviews to make sure you can trust the company with your possessions to ensure a peaceful moving process.

Can you move furniture by yourself?

You might be able to move smaller items like nightstands, small desks, chairs and small tables by yourself. However, it’s best to get a professional mover near you to move larger items such as couches, dressers, armoires and televisions. 

If you do decide to move furniture by yourself, carefully lift and lower items and take your time.

How do I protect my furniture when moving?

To protect furniture when moving, get furniture protectors. These will help cushion accidental impacts that may occur while making your way through tight spaces. You can also use furniture sliders for hardwood floors, which can make moving heavy or awkward furniture across your floors a lot easier than lugging it all the way. 

A professional mover near you will likely have these and other moving equipment to ensure your furniture remains intact and doesn’t damage your new — or old — home.

Can you hire movers to move one item?

Yes, you can hire movers to move one item. Single-item movers are usually more than happy to give you a quote, which will likely be based on a few factors.

One of the primary things to take into consideration is the number of movers it takes to move one item. For instance, if you want to move one item of furniture, it may take several movers — particularly if it is a challenging move involving multiple floors.

Contact single-item movers near you to find out what services they offer, and get free estimates.

Reviews for Ashburn movers
Manhas N.
Total move of small single family house took under 7 hours. Movers were very thorough and careful with moving.
Dulles Logistics and RentalsDulles Logistics and Rentals
Janet W.
The guy corresponding with me in arranging the move was responsive in a timely manner. But the movers were not careful in moving my furniture and damaged two items. Otherwise a good value to go with.
Thumbtack Customer
Everything went well the movers were responsive to us and moved everything with good timing!
NovaMovers.com "Your partner during crisis"NovaMovers.com "Your partner during crisis"
Thumbtack Customer
Hired for furniture moving and was extremely pleased. They were on time, so friendly, and carefully moved everything in a very efficient manner. I'll definitely hire them again for any future moves.
New Age Move ManagementNew Age Move Management
Thumbtack Customer
Baku Moving have done a great job. Our Movers cancelled on us last min. We booked Baku Moving at last minute! The moving was impeccable , well organized they wrapped each furniture piece in blanket and were careful while getting into apartment as well. Really pleased by their work
Baku MovingBaku Moving
Gopala S.
A thorough and professional work! I highly recommend anyone planning to have their Piano moved. They kept me informed of the status from a day before the move, the day of the move, on their way to both origin and destination. Also, Responsiveness is of superior quality
Key MoversKey Movers
Thumbtack Customer
Awesome movers, very safe handlers and stable team. Came right on time and finished as per schedule. A very pleasant moving experience.
Dulles Logistics and RentalsDulles Logistics and Rentals
Thumbtack Customer
Movers arrived promptly, were very courteous, and professional. Everything was protected well and moved without incident. Great experience, would recommend them.
NovaMovers.com "Your partner during crisis"NovaMovers.com "Your partner during crisis"
Armelia H.
Bede and his crew accomplished a very difficult moving assignment and did it without complaint. Bede and crew are outstanding movers second to none. I would highly recommend them to anyone who wants their move done right. Very professional, courteous, determined, extreme excellence! i would hire him again in a heart beat. You can't go wrong with PROAH Movers!!!!!!
Michelle D.
Have not done the move yet. Very personable answered all my questions and provided an estimate after coming in person to see everything. Scheduled to move.
Dulles Logistics and RentalsDulles Logistics and Rentals
Thumbtack Customer
Make sure you confirm your move date is reserved. There was a little miscommunication toward the beginning, but everything worked out fine. Two movers arrived with a truck thirty minutes early. This was great since I was ready to go. They moved everything quickly and double checked that any fragile items were properly packed away before taking things to the truck. They wrapped up the furniture and dissembled and resembled the bed and put everything in its place at the new location. Moving one bedroom took exactly as much time as I expected, and there were no hidden fees. Overall I would recommend this moving company for a quick move.
NovaMovers.com "Your partner during crisis"NovaMovers.com "Your partner during crisis"
Eugene B.
I would like to express about my recent move with Pick Up Movers. They have recently moved me and it has been a wonderful experience. They are very professional and know how to treat their customers with great respect. They were really committed to their word and services. The crew showed up on time and finished the job as estimated and expected. Pierre, the sales representative was wonderful. He goes above and beyond in order to accommodate and help his customers. The movers were very nice and efficient and know how to use their time wisely. I will definitely use them for my future moves and highly recommend them to anybody looking for quality moving services.
Pick Up Movers, LLC VAPick Up Movers, LLC VA
Donna M.
Best moving company ever! We have used a lot of movers in the past and never had a good experience. We have a very large house and needed a moving company that met our standards. Max and his team far exceeded our expectations. They had excellent communication before the move and during the move. The team was professional and courteous. It was a very long day...... 17 hours. These guys didn't waiver in their energy and "can do" attitude. Max came twice to check on them and at the end he put on his sneakers and pitched in to help his team get it. Over the finish line. We will use them on our next move for sure!!!
Dulles Logistics and RentalsDulles Logistics and Rentals
Sania F.
My experience was absolutely flawless! I had requested furniture items to be picked up from one location and moved to another. I was not able to be present at the pickup location. I also had to change my move date on short notice. The customer service was excellent. And the movers were extremely professional. They took care to ensure the furniture was moved with care! And they were very punctual! Would highly recommend.
Thumbtack Customer
Nova Movers were extremely easy to work with and I highly recommend their services. Their pricing is straightforward and the crew is very professional. This was a very easy and stress-free move.
NovaMovers.com "Your partner during crisis"NovaMovers.com "Your partner during crisis"
Thumbtack Customer
Best and fastest move I have ever experienced. I have moved too many times to even keep track and Amine and his team gave me the best rate and accomodated my short notce request for moving. Amine was frequently giving me updates for the reservation and arrival time for the movers. They wwere very professional and took care of my belongings. I will use nova again and will recommend to others.
NovaMovers.com "Your partner during crisis"NovaMovers.com "Your partner during crisis"
Thumbtack Customer
Our movers were on time and very professional. They were careful with our belongings, courteous, and never stopped going. We will definitely call them for our next move.
Bruce S.
Everything that Pick Up Movers did while moving my valuables was impressive. Their customer service is friendly and they go out of their ways to provide you the best quotes. The movers I got were simply the most efficient people I have ever come across. They took the shortest possible time to pack and load all my belongings into their truck. The delivery was timely and nothing got lost on the way. It was the best move possible!
Pick Up Movers LLC MDPick Up Movers LLC MD
Freda L.
The three member Mop and Move team did a superb job moving my household goods from my house to a storage unit in preparation for selling the house. They arrived on time--shortly after 8 a.m.--and worked past 7 p.m. They are very honest, hard working, conscientious, professional and most accommodating. I will definitely call Mop and Move to complete the next and final phase of my move from the storage unit to a new home. If I could give them six stars I would, as they deserve it. They are one of the best moving teams I have experienced.
Mop And Move LlcMop And Move Llc
Sri P.
Our move was done smoothly with on time as promised.
NovaMovers.com "Your partner during crisis"NovaMovers.com "Your partner during crisis"
Thumbtack Customer
they moved a piano for us that we purchased from a family that was moving. They arrived early which was great and worked quickly with no drama. We would use them again without hesitation.
Lewis Piano Movers, LLCLewis Piano Movers, LLC
Beverly B.
Mr. Roosevelt and his helper moved several items out of our townhouse which has 4 floors and some very tricky turns, without getting any marks on the walls. At our new location, he moved a small loveseat downstairs even though it wasn’t part of our arrangement. At the conclusion of the move he asked if there was anything else in the house that we needed help moving around within the house. Excellent customer service.
Roosevelt Moving Llc.Roosevelt Moving Llc.
Thumbtack Customer
Moving with us was very professional, and effective at loading and moving the materials required. We had several large pieces, and they had no issue getting them through some challenging spaces.
Moving With USMoving With US
Thumbtack Customer
Great Mover!! I highly recommend this company they went above and beyond. They were professional and took excellent care during my move!! Yay happy it went so well!!
Dulles Logistics and RentalsDulles Logistics and Rentals
Robert M.
They are specialist in moving pianos. They were also the lowest bidder.
Lewis Piano Movers, LLCLewis Piano Movers, LLC
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