5. SNG Chimney Sweep
- 13 years in business
- 151 hires on Thumbtack
"SNG arrived at the time scheduled and provided an estimate for chimney inspection, cleaning and installation of a new liner in an oil furnace flue . The price was fair and I hired them to complete the work during the following week. They arrived at the scheduled time and began the removal of old flue tile in preparation for the installation of the new stainless steel liner. During the process, some extraneous masonry material was dislodged and dropped into the flue space along with the old tile which was being removed, causing a major blockage. All efforts to clear the blockage from the top and bottom of the flue opening were unsuccessful. Ultimately, the only resolution was to remove several bricks from the exterior of the chimney to directly access the blockage and remove the material by hand. Once the flue was cleared, the new liner was quickly installed, sealed and the heating system was placed back into full operation. Additionally, SNG set new bricks back into the areas removed, to complete full restoration of the exterior of the chimney. The whole process took considerably more time and work than anticipated, but SNG honored the original estimate cost. As a bonus, they provided complete clean-up of the dust and debris caused by the extensive work required to complete the job.
The folks at SNG are really nice people and truly cared about solving the problem. It would have been easy for a contractor to have declared the job as one beyond the original scope of work and added significant cost to complete the job. SNG simply did not do that. I highly recommed them for the quality service they provide and the ethical way they conduct business. Those are two qualities rarely seen in the market place, today.