We needed the gutters cleaned and downspouts checked, fairly urgently. Chris came out the next morning, arriving earlier than the appointment time, which was great. He was very professional, explained what they would do, and patiently answered all of my questions. Also, they are insured. Many gutter cleaners are not. He even called back the next day to come by and caulk some gutters that we noticed were leaking at the joints. They did an excellent job! I will be recommending them to friends.