During the March snowstorm of 2015, I opened my door by chance and a huge stream of water was pouring through the front wall of my house. Ice dams had formed all over my roof, causing the melt to leak through my roof. Mr. Whitlock had a team at my door within 1 hour and probably saved us from $1000's in major repairs, or worse. More than that, his team assessed interior damage, and Mr. Whitlock responded again right away when we found that some shingling had come off our roof with the ice. He responds fast, his employees work hard and communicate well, and I will call him anytime we need that kind of help again. Excellent in every way. I highly recommend you give Darrell and his people the chance to help you too.