FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, we have a rate sheet for our basic labor rate, equipment cost and materials. When performing insurance restoration we utilize a software program which is utilized and observed by the insurance industry.
- What is your typical process for working with a new customer?
Obtaining all of the pertinent information to ensure a streamlined communication process along with an excellent pricing structure to make sure an organized well budgeted project takes place.
- What education and/or training do you have that relates to your work?
All of our staff and technicians are certified in safety , water damage, fire damage and mold remediation. By obtaining these certificates not only are our technicians provided with an excellent education, this information is passed on to our customer