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Thorough professional and very timely. My hard drive had 300 GB of personal data. Petri drove to my home and picked up and hand delivered the drive back to me when recovery was completed on weekend. He has been in constant touch with me and kept updating me with the status of data recovery with snapshots and videos. Went extra mile to prove that he offers the best price in the market. He offered to extract the data and store it while I shop around for a better price. I strongly recommend Petri and co. for the work they are doing. Kudos!!!
After years of dealing with computer technicians who did a half-ass job setting up my office, I finally have a go-to guru who has literally re-vamped my network in no time flat. Cabling, software glitches, data storage, and hard drive replacement--AJ fixed everything and made great recommendations for streamlining the network. And he made it look easy. AJ was highly recommended to me, and now I highly recommend him to you
iMac stopped working pretty much, no matter what I did. I received a quick response, pick and and droop off at the house, which was a real added value and everything has been working great. And he salvaged most of my old data, even though the head drive died. Easy to work with and met his commitments. I appreciated how he kept it simple. Great job! I'd recommend him to anyone
One of A Plus Computer Services IT Support Specialists...Hicham Jaafary came on Sat. morning and worked very quickly and efficiently to set up my new 4 in 1 printer, fax, scanner, copier. He set it up for wireless and USB (in case of wireless being down) and showed me how to use everything. Hicham proved to be very knowledgable, nice, professional and helpful. He even looked at the performance of my computer and made a great suggestion of what product to buy at Best Buy or Staples to clean up my hard drive, for faster performance. Overall, he was EXCELLENT!
Paul was great! He was able to recover my data from my external hard drive with no problem.
My laptop was running very slow and laggy. I thought it was running slow because I had upgraded from Windows 8 to Windows 10 recently. It turned out to be that my hard drive was failing. The original hard drive that came with the computer was not a great one to begin with. Paul replaced the hard drive with a more efficient hard drive at a good cost. I loved the fact that Paul was willing to come out to my job to pick up my computer, and also bring it back out to my job as well after it was serviced. That is excellent customer service, and going the extra mile to make it more convenient for the customer. He is very knowledge and very easy to work with. I would highly recommend him to my family and friends. A five star service experience!!!!!
My first experience with Steven Carter was when he came to my house to check out my computer as it was running very slow. He found that my hard drive had a problem inside of it and that it may not last to long. He also downloaded Windows 10 for me. My second experience with Steven was when my hard drive stopped working a couple of weeks later. He then replaced the hard drive, cleaned the inside of my computer and he downloaded Windows 10. Steven was very kind and polite with me and answered any question I had while showing me how Windows worked. He is very knowledgeable about computers. If in the future I have a problem with my computer I will call him, and if any of my family or friends have problems with their computers I will highly recommend him to them. Robert P. Kennedy
Garrett took my laptop and after giving me a quote of what was needed to fix it, did it promptly and met me to return it.. My computer wouldn't let me log into my info. He needed to replace the hard drive. He met me in Lowell at a place very near to where I needed to be to return to work. My laptop is now working fine. He was I most pleasant to work with and very accommodating. I would highly recommend him.
Just what I was looking for! Would hire him again in a heartbeat. Tom reminded me of the engineers I used to work with 20-30 years ago who were inventing everything new computers were doing, so he knows his stuff and gets right to it. He meets you at your level, and doesn't condescend just because he knows more than you do. I got my old laptop migrated to my new one, along with a backup on an external hard drive and an on-going Windows 10 primer while he was working, and he answered my endless steam of questions. I look forward to working with him again - my Mum has a computer that needs some work...
Stafford is extremely knowledgeable, honest and friendly. Totally has magical finger! Fixed my IMac which were totally dead on a couple of seconds, Then run a whole diagnosis to see what else could be wrong, cleaned and reset my hard drive and programs. Absolutely amazing!
Gary and Mike were absolutely fantastic! They recovered all of the information on my laptop. I was a total wreck because it had all of the pictures and videos of my newborn, as well as all of my work files. They came to my house to get my laptop and had it back to me in less than 24 hours with a fully recovered hard drive. Gary went above and beyond to provide extra support to ensure that all of my information was there. I highly, highly recommend!
John's technical skills are prodigious; he has resurrected old computers, failed hard drives and serious operator error. He's also helped me set up new computers, and his recommendations have kept me out of trouble. And whether he's solving problems remotely or comes to my home or business, his advice and service has been direct, to the point, and almost 100% successful. Best of all are the problems he's prevented, instead of dealing with the crises later. Bravo John and PC Support Solutions!
I was having some issues with an external hard drive so I contacted a local shop for a data recovery estimate. They wanted $70 just to look at it and I was told that, with the amount of data that had to be recovered, the total cost would be over $200 (plus another $35 if I wanted it done within 3 days). I decided to shop around for a better price so I contacted Lee at Allgood. His initial quote for recovering my data was less than what the other guys wanted just to diagnose the problem. I dropped my hard drive off with Lee and he called back later that day with his diagnosis. My drive was failing and Lee told me the data recovery process was slow and that the price may go up. I told him to get a new hard drive for me and that I was fine with paying a little more to get my data back. When all was said and done, I had a new hard drive and all my data recovered for less than my initial quote from his competitors. I shudder to think how much having it done by the other guys would have cost, especially with the purchase of the new drive. In the end I probably saved ~$150. He was also done within the time frame the other guys wanted an extra $35 for. I couldn't be more pleased with Allgood's service and will definitely be returning if I ever need any other computer related work done.
Mark did great job, I used him for data recovery from MAc HD that failed and wouldn't boot up. He picked up the HD and copied the data on a USB drive over the next few days. Thank you
Joseph Ford was a pleasure to work with. Joe is knowledgeable, personable, quick to get to work and always ready to explain about any questions you may have. Within 20 minutes he was accessing my computer remotely and beginning to diagnose the problem. Joe did what he was able to remotely & then came to my house to complete the job. His price was extraordinarily reasonable, his demeanor was completely professional, and I would recommend him to any friend or family member or anyone else for that matter in need of computer repair. Not going to my computer have virus it had excessive and out-of-control malware. Before seen Joe I was preparing to serve the hard drive into a lake Thank you so much for subbing my computer problem so quickly and professionally. I would use Joe for any future computer problems and would recommend him without a second thought to any of my friends & even my bosses. Great job! 5 🌟🌟🌟🌟🌟
Josh was an absolute life saver in helping to secure some business-related emails from my old hard drive. The project was handled quickly, professionally and his fees were definitely in line with what I was hoping to pay for the service. I would highly recommend Josh to anyone else who is having computer issues.
Migrated programs and data files from an old computer to new computer and installed new hard drive.
Data recovery! Wow, I thought I lost years of photos and work documents. I had an encrypted drive that wouldn’t decrypt and the drive was beginning to fail. I thought it was pointless. I tried everything I could but I met my endpoint. When I brought it to Apple, they had told me that I would have to bring it to another company that would be able to do it. Once I inquired about their services they had told me that they would attempt it but it cost me a great deal because the drive wasn’t booting and the heads of the drive were broken. After hearing from a friend about Andrew, I decided to give him a try. I don’t know how he did it but he recovered all of my photos and work documents; plus the fee was within my price range. I would absolutely recommend Andrew for his services, not only because he helped me but because he was professional, prompt, and courteous to my needs.
A connection to the internet was established but not in the way I'd hoped. I subsequently did a complete "Recovery" of my laptop and am in the process of reinstalling all software and data. All's well that ends well.
Once again Thumbtack did not disappoint. It truly is a crisis when ALL your files might be lost because of a fried hard drive. Fabio cane same day, rescued all my docs, replaced my hard drive & completed the entire job within 24h! Live that kind of service. I would recommend him to anyone! He's the best
David Brown, Lowell Street Tech, provided great technical service retrieving all documents on my pc that had stopped working. He worked efficiently, diagnosing a dead power supply. He wired the pc hard drive to my current Mac laptop and copied the data easily. It was priceless to retrieve several old photographs that were on the dead pc. David Brown provided great technical assistance. I highly recommend Lowell Street Tech.