It always feels like a gamble when you hire contractors to do work on your home. You're worried that the quality of the work won't be good enough, that the price won't be fair or that the contractor won't be reliable and timely.
I am so thankful to have found Russ and Shop at Home Flooring on Thumbtack. We were in the process of purchasing a house and wanted to have the carpet replaced before the movers deliver our furniture. That meant we were in a time crunch to get into the house prior to closing so that Russ could measure and we could pick our carpet, allowing it to be ordered and arrive in time for the small window between closing day and movers day.
Those of you who have tried to do this know how difficult it can be to coordinate schedules of the homeowners, realtors and contractors to make things happen. Not only was Russ prompt with his communication on Thumbtack, he was also very prompt to come out on short notice to meet with me and measure the carpeted area. Russ was patient as I perused the samples, being the stereotypical woman that just can't make up her mind! Once a decision had been made and the carpet deposit had cleared the bank, he put a rush order on the carpet to make sure it would arrive in time for installation. Throughout the process, Russ kept me updated on the status of each step so I knew what was going on. I have to say, this put my mind at ease as it can be a little worrisome to hand over thousands of dollars to someone you found online, hoping that he's genuine and not a scam artist. Let me tell you, Russ Kahian is the real deal and a super nice guy.
So let's jump ahead to today, the day of installation. The team that installed our carpet (Dave, Paul and Ritchie) arrived early, worked hard, and finished what was scheduled to be a 1 1/2 to 2 day job in just 1 day. The carpet looks great and my daughter loves the way it feels on her bare feet. After the job was completed, she kept running through the house saying how much she loved the new carpet. The team was professional, courteous and left the house even neater than the way they found it this morning.
If you're looking for a quality job at a fair price, don't hesitate to contact Shop at Home Flooring. We plan to use them again soon for hardwood flooring in our dining room!