8. Happy Customer Solutions
- 8 years in business
- Serves Pittsfield, MA
"I provide simple and affordable strategies and ideas to incrementally or greatly improve business performance for all for-profit ventures. At the intersection of business model, value chain, brand or service management, and the purchase lies opportunity. Opportunity to engage and inspire employees who then engage and inform customers. How does this work?
Clarify brand & business purpose to strengthen employee & customer affinity.
Facilitate the selling process from idea to execution.
Driving results through leadership, excellence, and simplicity in:
- Holistic business effectiveness - End to end value chain
- Brand and project management
- Org design, Workforce strategy
- Marketing, Sales, Retail Merchandising
- Certified Business Process Management Innovation & Metrics
- Environmental impact reduction/CSR
- Supplier relationships/agreements
- Info Systems, Databases, MS Office, SharePoint, SAP, HRIS, Mobile, Social Media
Incremental improvements have significant impact.
Leadership comes down to prioritizing, being aware, and making decisions to execute the plan.
No cost/obligation 15 minute consultation. I get paid when you do.
I work with businesses who are failing, thriving and everywhere in between- it's not personal, it's business, but when it comes to Happy Customers, it's personal!"