FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
AVATAR Computing provides it clients with numerous discounts and is known through out Worcester as being an affordable choice for technical solutions. This has been qualified through our competitive bidding for federal and state work.
- What is your typical process for working with a new customer?
AVATAR Computing conducts a thorough Discovery Process with every new customer. Depending on the type of work required, our representatives undergo a series of questions to help define the needs of the customer. Technology can be confusing so our goal with our process is to understand the clients vision as well as their long/short terms goals. We then assign a project manager or technical lead to the client to ensure the scope of work is completed as required.
- What education and/or training do you have that relates to your work?
Yes, their are numerous certificates that are technicians pursue annually. Those certs include but are not limited to the following: ● Microsoft Certified Partner ● Microsoft Certified IT Professional (MCITP) ● Microsoft Certified Desktop Support Technician (MCDST) ● Microsoft Certified Technology Specialist (MCTS) ● Microsoft Office Specialist Master (MOS) ● Cyber Security Fundamentals ● CompTIA A+ CE ● CompTIA Network+ CE ● CompTIA Security+ CE ● CompTIA Project+ ● CIW Web Design Specialist