|Monday||8:00 a.m. to 5:00 p.m.|
|Tuesday||8:00 a.m. to 5:00 p.m.|
|Wednesday||8:00 a.m. to 5:00 p.m.|
|Thursday||8:00 a.m. to 5:00 p.m.|
|Friday||8:00 a.m. to 5:00 p.m.|
AVATAR Computing, Inc.
About this pro
We run a very unique business at Pratt Trucking. As a family owned rubbish removal company, we’re coordinating with countless trucks, countless people, and numerous communities across Worcester County. Technology is the backbone of our operation which is why we hired AVATAR to do a complete overhaul of our technology infrastructure, from our server to our wifi network, AVATAR provided us with the technology tools right for our business.Oct 20, 2017
Avatar built our website and interfaced it with a pre-packaged Learning Management System. Our product helps firefighters, EMTs, and paramedics to meet their Dept. of Public Health re-licensure requirements through virtual instructor-led training (VILT). Avatar's Georgia and Zach did a rock star job!Mar 23, 2016Verified
AVATAR Computing has been providing my firm with networking, computer, printer, and software support for over four years now. I can’t begin to tell you how happy I am with their service. As a result, I’m recommending them to lawyers across the Worcester Community. They’re a good company with savvy technicians and sound values.Oct 19, 2017
What started as a simple IT consulting call, has grown into a great technical advising relationship. AVATAR has managed our tech services for years - fought email breaches, helped move hardware during relocation and is now re-designing our website.Oct 18, 2017
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- What should the customer know about your pricing (e.g., discounts, fees)?AVATAR Computing provides it clients with numerous discounts and is known through out Worcester as being an affordable choice for technical solutions. This has been qualified through our competitive bidding for federal and state work.
- What is your typical process for working with a new customer?AVATAR Computing conducts a thorough Discovery Process with every new customer. Depending on the type of work required, our representatives undergo a series of questions to help define the needs of the customer. Technology can be confusing so our goal with our process is to understand the clients vision as well as their long/short terms goals. We then assign a project manager or technical lead to the client to ensure the scope of work is completed as required.
- What education and/or training do you have that relates to your work?Yes, their are numerous certificates that are technicians pursue annually. Those certs include but are not limited to the following: ● Microsoft Certified Partner ● Microsoft Certified IT Professional (MCITP) ● Microsoft Certified Desktop Support Technician (MCDST) ● Microsoft Certified Technology Specialist (MCTS) ● Microsoft Office Specialist Master (MOS) ● Cyber Security Fundamentals ● CompTIA A+ CE ● CompTIA Network+ CE ● CompTIA Security+ CE ● CompTIA Project+ ● CIW Web Design Specialist